Efficiency Coordinator, Business Rebates Program

**We transform the way people use energy.**Why you’ll love working here**:

- A culture that understands there is life outside of work and cares about their employees.
- Hybrid work environment
- An engaging, fun, and inclusive work environment
- An awesome benefits package that starts on day one and a competitive salary
- Wellness initiatives and fitness challenges hosted throughout the year.
- Corporate gym memberships
- Career growth and professional development opportunities
- Being part of a team and contributing to Nova Scotia’s goal of 2050 net-zero carbon

**The opportunity**:
This is a **one-year term position**, with the possibility of extension based on achievement of established performance goals.- Responsible for developing and delivering an instant rebates program to participating New Brunswick lighting and pumping distributors' locations.
- Responsible for building and maintaining positive relationships with new distributor partner locations in New Brunswick.
- Responsible for developing and delivering training to new distributor staff in person or virtually.
- Maintain reporting templates and qualified product lists and review and process monthly invoices.
- Responsible for performing in-depth and ongoing data quality assurance and reporting energy savings and budget expenditures to all required parties.
- Develop and maintain a series of tracking sheets and data management tools.
- Provide input on program changes, including the adoption of new measures, incentive changes, and process improvements
- Contribute to marketing activities focused on New Brunswick distributor locations & requirements.
- Other duties as needed.

**What Will Help You Succeed?**- Bachelor’s degree or Diploma in a related field or equivalent combination of education and work experience.
- Bilingual is an asset.
- Flexibility to travel within/to New Brunswick (or Nova Scotia) on short notice- Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams, PowerBI, etc.)
- Experience with CRM (Customer Relationship Management) software (Salesforce) is considered an asset.
- Excellent customer service, analytical, and oral and written communication skills.
- Familiarity with a range of energy-efficient products, particularly lighting products, would be considered an asset.
- Able to handle multiple tasks, set priorities, and work to a high standard in an environment with tight timelines/deadlines.
- Significant attention to detail; comfortable doing repetitive tasks.

**In the first week, expect to**:

- Job shadow the Program Manager and Efficiency Specialists to learn about your responsibilities, program measures, targets, and team/organizational goals.
- Read program materials to get more familiar with tools and processes.
- Read to understand the scope of this initiative, the relationship between all parties, and the inter-provincial reporting requirements and limits.
- Get introduced to our distributor partners and share the good news that the program is expanding to include lighting and pumping distributor locations

**In the first month, expect to**:

- Establish a performance plan with key deliverables with your manager.
- Take on tasks with support from your teammates.
- Review existing training materials and prepare for onboarding new distributor locations in New Brunswick
- Perform core duties with limited support.
- Shadow staff as they complete monthly data, invoicing, and reporting tasks
- Continue to learn more about tools and processes.

**In the first three months, expect to**:

- Perform core duties independently.
- Support teammates by working through customer and Delivery Partner questions and concerns.
- Travel to new distributor locations in New Brunswick to introduce yourself to staff, answer questions, and deliver point-of-purchase materials.