Business Development Manager, Quebec

_Version française à suivre bientôt_ **Manager, Business Development (Quebec & Nunavut)** Join Canada’s 2SLGBTQI+ Chamber of Commerce (CGLCC) in championing the economic empowerment of 2SLGBTQI+ businesses across Canada. Established in 2003, Canada’s 2SLGBTQI+ Chamber of Commerce is a trusted partner linking 2SLGBTQI+ businesses in Canada to the wider business community. The CGLCC fosters economic growth by supporting and nurturing 2SLGBTQI+ businesses, entrepreneurs, students and allies, and by helping Canada’s corporate world connect with the 2SLGBTQI+ business community. A leader in supplier diversity, the CGLCC is also the certifying body in Canada for 2SLGBTQI+ businesses. **Manager, Business Development** The Manager, Business Development is responsible for managing all 2SLGBTQI+ SME business development activities in the Quebec & Nunavut region, with a particular focus on increasing participation in CGLCC’s LGBTQ Supplier Diversity (SD) and Rainbow Registered (RR) programs. The role is proactive and ensures consistent and regular SD partner outreach activities and communications, ultimately enhancing awareness and increasing member engagement, while driving revenue growth for CGLCC. Interested parties include, but are not limited to, corporate partners, the Canadian business community, regional chamber affiliates, Supplier Diversity industry partners, media, and government. The role’s purpose is to: - Speak to, and be an advocate for, all CGLCC programming - Lead regional business development activities and execution of business plans to meet outreach and revenue goals: - Drive greater enrollment of 2SLGBTQI+ businesses in CGLCC - Increase the number of LGBTQ businesses in the SDP program - Increase the number of businesses enrolled in the RR program - Create strong relationships with regional network of ecosystem partners **CORE ACCOUNTABILITIES** **Business Development** The Manager, Business Development executes a range of business development activities, from developing and implementing strategies to creating new business opportunities and partnerships, to acquire new 2SLGBTQI+ businesses, achieving or exceeding set targets and growing the CGLCC brand presence. Specific duties include, but not limited to: - Formulate and execute a regional business development strategy, which aligns with CGLCC’s strategy, to drive greater enrollment of 2SLGBTQI+ businesses in CGLCC - Develop and implement strategies to actively recruit new business applicants into the CGLCC Supplier Diversity program, guiding them through the sales funnel from awareness to purchase - Work with the Manager, Membership Engagement to implement, follow and maintain processes for fulfillment of programming sold - Attend and actively engage in meetings, events and conferences to promote CGLCC and Supplier Diversity and certification, including providing external presentations on CGLCC’s Supplier Diversity Program - Provide regular reporting on all activities and achievement of annual sales targets - Utilize CGLCC CRM tools to track and report all sales activities - Assist with the sales process for all CGLCC programming when required - Participate in onboarding and maintenance calls with corporate members located in the Quebec & Nunavut region as required **Managing Relationships** The Manager, Business Development builds and manages working relationships with CGLCC’s internal and external partners, helping these partners accomplish their program objectives and contribute to CGLCC’s strategic goals. - Build and maintain open and effective communication with the 2SLGBTQI+ business community before, during and after business development activities, ensuring partner satisfaction - Establish strong relationships and communications with ecosystem partners to create business opportunities - Build and maintain effective working relationships with internal partners in the execution of business development activities and initiatives **Problem Solving & Ownership** The Manager, Business Development analyses and solves problems and addresses day-to-day issues to ensure smooth and efficient operations and help establish a supportive and empowering work environment and contribute to the accomplishment of CGLCC program objectives. - Identify continuous improvement of business development processes, to attain high effectiveness and efficiency - Problem-solve complex business development scenarios, consulting with other CGLCC team, if needed - Resolve issues following CGLCC’s standards, practices and procedures - Manage internal, external and sometimes geographically dispersed resources - Identify alternative solutions and select the best solution to the day-to-day issues and problems, ensuring positive impact on the process and/or relationships with internal and external partners **CGLCC & Personal Advocacy** The Manager, Business Development demonstrates personal leadership to fulfill the expectations of the role