Medical Receptionist/front Desk

4 days ago

Cambridge, Canada Northwood Recovery Full time

**Overview**

**Duties**
- Greet patients warmly and assist them with check-in and appointment processes.
- Maintain accurate patient records using Electronic Medical Records (EMR) systems.
- Collect patient information, including medical history, ensuring confidentiality and compliance with regulations.
- Prepare and complete patient intakes.
- Handle incoming calls, respond to inquiries, and direct calls to appropriate staff members.
- Assist with administrative tasks such as filing, data entry, and managing office supplies.
- Collaborate with clinical staff to ensure seamless patient care and communication.
- Monitors and performs urine drug screening.
- Maintains operations by following Policies and Procedures
- Capture patients’ Last Confirmed Dose, medication lists, medical records, etc., when necessary.

**Experience**
- Previous experience as a Medical Receptionist or in a similar administrative role within an addictions or medical office is preferred.
- Familiarity with medical terminology is essential for effective communication with healthcare providers and patients.
- Proficiency in using EMR systems
- Strong organizational skills and attention to detail are necessary to manage multiple tasks effectively.
- Excellent interpersonal skills to provide outstanding customer service in a busy environment.
- Ability to work independently as well as part of a team in a dynamic setting.

Join us in providing exceptional care to our patients while enjoying a fulfilling career in the addictions field

**Job Types**: Full-time, Part-time

Pay: From $18.00 per hour

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

Work Location: In person

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