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Medical Receptionist

2 weeks ago

Cambridge, Canada Two Rivers Family Health Team - Hespeler Medical Clinic Full time

**Overview**

**Responsibilities**
- Greet patients warmly and assist them with the check-in process.
- Schedule appointments and manage the calendar for healthcare providers.
- Handle incoming calls and respond to inquiries using phone systems effectively.
- Maintain accurate patient records using Telus Practice Solutions electronic medical records system.
- Verify patient demographics and health card number.
- Provide support for administrative tasks in the office.
- Ensure compliance with medical terminology and office protocols to maintain a professional environment.
- Collaborate with other staff members to enhance patient care and office efficiency.

**Skills**
- Proficiency in office administration and general clerical duties.
- Familiarity with medical terminology and procedures relevant to a medical office setting.
- Experience with electronic medical records systems, particularly Telus Practice Solutions, is highly desirable.
- Strong communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Knowledge of phone systems to manage incoming calls efficiently.
- A positive attitude and a commitment to providing excellent customer service in a healthcare setting.

Join our team as a Medical Receptionist where you will be an integral part of delivering quality care to our patients while ensuring the operational success of our practice.

**Job Type**: Fixed term contract
Contract length: 18 months

Pay: From $20.00 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- Dental care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person

Application deadline: 2025-02-16
Expected start date: 2025-02-24