Wireless Account Manager

2 weeks ago

Woodbridge, Canada Sky Wireless Communications Inc. Full time

_**Skills and Experience**:_
- Ability to develop a strong trusting relationship with Sky Wireless clients & vendors
- Previous TELUS and or Canadian carrier experience is preferred but not mandatory.
- Ability to manage and grow the relationship with all assigned accounts
- Maintain a general understanding of the products & services sold by Sky Wireless
- Proven ability to support your sales team with attention to detail when processing orders.
- Passion for supporting a sales team & customer satisfaction within the telecommunications industry
- Proven ability to multi task in a fast past environment under little to no supervision.
- **Day to Day Responsibilities**:_
- Accountable to support the Sales Team for the growth and acquisition of revenues within assigned account base.
- Act as an advocate within Sky Wireless to support the customer when dealing with service issues. Practice the protocol of one call resolution
- Support client moves, adds, changes and organic growth on account(s) for contract renewal and for potential sales opportunities
- Develop long term key business relationships at the operational levels with clients by positioning TELUS / Sky Wireless as a key component of the customer's business strategy
- Assist in development of strategic account plans and business plans
- Support Sales Representatives as required; gathering and compiling information; initiation of hand-off documents, coordinating internal resources for data gathering, develops quotes, processing contracts, and delivering proposals for services and products, etc.
- Ability to work flexible hours, including day, evening where the business demands lie.
- Other random tasks asked by management and corporate sales team
- Maintain current knowledge of TELUS / Sky Wireless offerings, competitive offerings, and emerging technologies, and their ability to meet the customer's needs

**Benefits**:

- Dental care
- Vision care
- Extended health care
- Bonuses & Employee Perks
- Potential work from home strategy

**Job Types**: Full-time, Permanent

**Salary**: $43,500.00-$47,500.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care
- Work from home

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: Hybrid remote in Woodbridge, ON

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