People and Culture

As a people leader, this role focuses on the Employee Lifecycle at Riviera Hotels. Reporting to the Chief Operating Officer, the Manager will play a key role in the Human Resource policy, process, and practices including recruitment, labour and employee relations, staff development, and employee engagement, and promoting psychological health and safety in the workplace.

**RESPONSIBILITIES**

**HR Management**:

- Take the initiative and lead the team's strategic priorities.
- Develop processes to ensure an effective and engaged employee lifecycle.
- Provide HR leadership and guidance in respect to strategy, policy, design, development, implementation, and improvement of the areas relating to employee relations, guaranteeing legal compliance, accreditation standards, and adherence to best practices.
- Lead efficient HR solutions and employee engagement initiatives in collaboration with senior leaders and adjacent departments.
- Prepare, review, and recommend updates to staff policies and procedures in cooperation with senior leaders.
- Provide management strategic guidance on a range of labor-related issues, such as hiring, integrating, growing, and retaining employees.
- Ensure that all employee documentation including job descriptions, employee personnel etc. are accurate and securely stored.
- Manage the preparation and maintenance of employee reports related to absence management, overtime, vacation and professional development. Maintain a close relationship with the Operations team to ensure risk, compliance, and overall organization efficiency.
- Analyze and evaluate information on the workforce to identify patterns and create plans for improving problem areas.
- Promote effective internal communication to inform leaders and staff about internal HR practices, policies, and procedures.

**Employee Relations**:

- Assist in the design and implementation of programs and initiatives to support employee engagement, retention, and development, such as performance management, professional development, and recognition programs.
- Provide support to employees on people-related matters, including conflict resolution, communication, and change management.
- Bring your expertise of employee relations with leaders, offering guidance on how to interpret and put employment laws, collective bargaining agreements, new advances in employee relations, and employment standards into practice.
- Coordinates investigations, arbitration, and mediation while managing complex performance management issues, complaints, and grievances.

**Psychological Health and Safety and Wellness**:

- Promote employee engagement and wellness in the workplace. Participate in organization committee to promote social events and synergy activities.
- Research health and safety concerns by reviewing relevant legislation, internal data, external sources and networking with other professionals.
- Oversee and make recommendations for health & safety programs, policies and procedures.
- Act as delegated leader, Health and Safety to resolve outstanding issues that could occur within the Health and Safety Committees.
- Other duties as assigned.

**QUALIFICATIONS**

**Education & Experience**:

- Minimum of 5 years of experience in a human resources role, specifically experience in recruitment, employee engagement, payroll.
- Knowledge and experience in provincial employment law, compensation, recruitment, psychological and physical health and safety, employee engagement, and employee development.
- Experience managing a Human Resources Information Systems (HRIS); familiarity with Payworks is an asset.
- Experience in the administration of benefits and compensation programs

**Knowledge, skills and abilities**:

- Sound judgement and decision-making skills.
- Excellent analytical and problem-solving skills.
- Strong research and investigative skills.
- Excellent conflict/dispute resolution/mediation skills.
- Ability to work effectively under pressure with changing priorities and deadlines.
- Exceptional attention to detail and strong organizational skills, and strong project management skills.
- Excellent spoken and written communication skills, interpersonal skills, ethics, and cultural competency.
- Ability to work collaboratively in a team environment and work independently with little supervision.
- Ability to develop positive healthy relationships among diverse stakeholders.
- Outstanding interpersonal relationship building and employee coaching skills.

**WORKING CONDITIONS**
- The position is full-time primarily during regular office business hours, though there may be a need to work out of regular office business hours to attend events and key meetings.
- The position requires occasional flexibility to travel provincially.

**About Us**:
**Salary**: $80,000.00-$90,000.00 per year

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Vancouver, BC V6G 1C1: reliably commute or plan to r