Collection Agent

7 days ago


Etobicoke, Canada Prefera Finance Full time

Prefera Finance is in search of a driven, motivated, enthusiastic person with a positive can-do attitude to join our fast-growing team in the consumer finance industry as a full time **Bilingual (Fr/En)Collection Officer**

As a **Bilingual Collection Officer**, you will analyze and manage our clients' accounts. You will work with clients to strategize a plan to arrange past due payments and meet monthly goals.

**Responsibilities**:

- Providing superior customer service while addressing customer concerns and updating account information
- Communicate with clients via inbound/outbound in regard to past due balances while seeking resolution
- Create payment plans, negotiate payments, provide written correspondence regarding account status etc..
- Analyze data from AR Reports identifying key account issues & suggested resolution
- Leave accurate notes on all accounts worked via our internal platform

**Skills/Abilities**:

- Strong negotiation & problem-solving skills
- Attention de detail
- Intermediate computer skills
- Strong decision-making skills
- Excellent communication skills
- Excellent customer service and phone etiquette
- Ability to work in a fast-paced environment
- Fluent in writing and speaking English & French
- Credit knowledge is an asset
- Skip Tracing experience is an asset

**Qualifications**:

- Previous work experience in a call-center work environment/equivalent
- Previous work experience in providing excellent customer service
- Previous financial collection experience is considered an asset, but not required
- Diploma/Certificate in related industry is an asset, but not required
- Knowledge in Microsoft Office, previous work experience with Excel is an asset

**Shift Times**:

- 8-hour shift
- anywhere in between Monday to Friday 8 PM to 8 PM and Saturday’s from 9 AM - 5 PM

**Perks**:

- Company Benefits (Health and Dental)
- 3 Weeks vacation
- RRSP Contributions/Company matching
- Great location near major highways
- Positive Culture & amazing team

**Job Types**: Full-time, Permanent

**Salary**: $43,500.00-$46,500.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus pay
- Overtime pay

COVID-19 considerations:
Prefera adheres to regulatory bodies and implements applicable safety precautions when required.

**Experience**:

- Collections: 1 year (preferred)

**Language**:

- French (preferred)

Work Location: Hybrid remote in ETOBICOKE, ON


  • Collections Agent

    7 days ago


    Etobicoke, Canada Undermount Farm Ltd. Full time

    Undermount Farm Ltd. is currently seeking a proactive and results-driven individual to join our team as a Collections Agent. As a leading provider of agricultural products, we are committed to excellence in all aspects of our operations, including financial management. **Responsibilities**: - Negotiate payment plans and terms with customers to resolve...

  • Collection Agent

    1 week ago


    Etobicoke, Canada Veritas Alliance Inc Full time

    Veritas Alliance Inc. is growing and looking for new leaders with high energy individuals for our team in: **Toronto - Head Office (Martin Grove and 401)** **Do you have good listening skills?** **Do you pay attention to detail more than others?** **Are you looking for an opportunity in 2025 for limitless income and opportunity for career growth?** **If...


  • Etobicoke, Canada Prefera Finance Full time

    **We Believe In Fun**:Our hybridized work culture offers the best of both worlds: the flexibility to work remotely and autonomously with the opportunity to collaborate in our vibrant and casual office environment. We believe in fostering a workplace where everyone feels valued and empowered to succeed. **Position Summary**:To join our hybridized working...


  • Etobicoke, Canada Humber Full time

    **Agent Management Systems Coordinator - International - FT SS** - (32015) **Find Your Spot at Humber** At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to...


  • Etobicoke, Canada Qinetik Marketin Full time

    Qinetik Marketing is now hiring Outbound Calls Agents (Remote)! As an Outbound Calls Agent, you will conduct outbound telephone calls with professionals across Ontario to inform them of current promotions. There are no sales or appointment setting required. This role is responsible for following a script during calls, influencing callers, and for collecting...


  • Etobicoke, ON, Canada Humber College Full time

    Agent Management Systems Coordinator - International - FT Support(34702)Find Your Spot at HumberAt Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new brand Builders of Brilliance, we are co-constructing a new model of...


  • Etobicoke, Ontario, Canada Faculty of Applied Sciences & Technology at Humber Polytechnic Full time

    Agent Management Systems Coordinator - International - FT Support DescriptionFind Your Spot at HumberAt Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new brand  Builders of Brilliance, we are co-constructing a new model of...


  • Etobicoke, Canada Prefera Finance Ltd. Full time

    Are you someone with a high attention to detail, and have a knack for following breadcrumbs while seeking information to locate customers in negotiating loan settlements to cure loan write-offs? Are you self-driven, motivated, enthusiastic, with a positive can-do attitude and looking to join a fast-growing company in the consumer finance industry as a...


  • Etobicoke, Canada Medavie Blue Cross Full time

    For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada’s most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada’s Top...


  • Etobicoke, Canada Red Label Vacations Full time

    **Position**:Bilingual Accounts Receivable Coordinator **Status**:Full Time **Department**:Finance **Reports to**:Senior Manager, Accounting **The Opportunity** You will be responsible for responding to French and English Accounts Receivable inquiries in a timely and professional manner. Handle pre/post call follow-up to ensure that requests are...