Collection Agent
1 week ago
Prefera Finance is in search of a driven, motivated, enthusiastic person with a positive can-do attitude to join our fast-growing team in the consumer finance industry as a full time **Bilingual (Fr/En)Collection Officer**
As a **Bilingual Collection Officer**, you will analyze and manage our clients' accounts. You will work with clients to strategize a plan to arrange past due payments and meet monthly goals.
**Responsibilities**:
- Providing superior customer service while addressing customer concerns and updating account information
- Communicate with clients via inbound/outbound in regard to past due balances while seeking resolution
- Create payment plans, negotiate payments, provide written correspondence regarding account status etc..
- Analyze data from AR Reports identifying key account issues & suggested resolution
- Leave accurate notes on all accounts worked via our internal platform
**Skills/Abilities**:
- Strong negotiation & problem-solving skills
- Attention de detail
- Intermediate computer skills
- Strong decision-making skills
- Excellent communication skills
- Excellent customer service and phone etiquette
- Ability to work in a fast-paced environment
- Fluent in writing and speaking English & French
- Credit knowledge is an asset
- Skip Tracing experience is an asset
**Qualifications**:
- Previous work experience in a call-center work environment/equivalent
- Previous work experience in providing excellent customer service
- Previous financial collection experience is considered an asset, but not required
- Diploma/Certificate in related industry is an asset, but not required
- Knowledge in Microsoft Office, previous work experience with Excel is an asset
**Shift Times**:
- 8-hour shift
- anywhere in between Monday to Friday 8 PM to 8 PM and Saturday’s from 9 AM - 5 PM
**Perks**:
- Company Benefits (Health and Dental)
- 3 Weeks vacation
- RRSP Contributions/Company matching
- Great location near major highways
- Positive Culture & amazing team
**Job Types**: Full-time, Permanent
**Salary**: $43,500.00-$46,500.00 per year
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus pay
- Overtime pay
COVID-19 considerations:
Prefera adheres to regulatory bodies and implements applicable safety precautions when required.
**Experience**:
- Collections: 1 year (preferred)
**Language**:
- French (preferred)
Work Location: Hybrid remote in ETOBICOKE, ON
-
Collections Agent
1 week ago
Etobicoke, Canada Undermount Farm Ltd. Full timeUndermount Farm Ltd. is currently seeking a proactive and results-driven individual to join our team as a Collections Agent. As a leading provider of agricultural products, we are committed to excellence in all aspects of our operations, including financial management. **Responsibilities**: - Negotiate payment plans and terms with customers to resolve...
-
Collection Credit Agent
2 days ago
Etobicoke, Canada Cascades Full timeYour challenge!- The Collection Credit Agent’s mission is to provide technical assistance to his or her team and perform a wide range of tasks related to collection activities to ensure the achievement of his or her department's business objectives and the delivery of a high-quality customer service. You are responsible for all operational and...
-
Collection Credit Agent
1 week ago
Etobicoke, Canada Cascades Full time**Welcome home!** - At Cascades, - **sustainable development** means - **respecting the true nature** of our 10,000 talents. We put yourself first: - Passion-life balance _(50% telecommuting, flexible schedule of 40 hours/week)_ - Group insurance and pension plan with company contributions - Accessible gym space and/or financed sports activities - Profit...
-
Bilingual Collection Agent
2 days ago
Etobicoke, Canada Prefera Finance Full time**We Believe In Fun**:Our hybridized work culture offers the best of both worlds: the flexibility to work remotely and autonomously with the opportunity to collaborate in our vibrant and casual office environment. We believe in fostering a workplace where everyone feels valued and empowered to succeed. **Position Summary**:To join our hybridized working...
-
Bilingual Collections Agent
4 days ago
Etobicoke, Canada Prefera Finance Full time**We Believe In Fun**:Our hybridized work culture offers the best of both worlds: the flexibility to work remotely and autonomously with the opportunity to collaborate in our vibrant and casual office environment. We believe in fostering a workplace where everyone feels valued and empowered to succeed. **Position Summary**:To join our hybridized working...
-
Bilingual Collection Agent
1 week ago
Etobicoke, Canada Prefera Finance Full time**We Believe In Fun**:Our hybridized work culture offers the best of both worlds: the flexibility to work remotely and autonomously with the opportunity to collaborate in our vibrant and casual office environment. We believe in fostering a workplace where everyone feels valued and empowered to succeed. **Position Summary**:To join our hybridized working...
-
Post-write-off Recovery Agent
22 hours ago
Etobicoke, Canada Prefera Finance Ltd. Full timeAre you someone with a high attention to detail, and have a knack for following breadcrumbs while seeking information to locate customers in negotiating loan settlements to cure loan write-offs? Are you self-driven, motivated, enthusiastic, with a positive can-do attitude and looking to join a fast-growing company in the consumer finance industry as a...
-
Accounts Receivable Clerk
5 days ago
Etobicoke, Canada Red Label Vacations Full time**Position**:Bilingual Accounts Receivable Coordinator **Status**:Full Time **Department**:Finance **Reports to**:Senior Manager, Accounting **The Opportunity** You will be responsible for responding to French and English Accounts Receivable inquiries in a timely and professional manner. Handle pre/post call follow-up to ensure that requests are...
-
Technical Support Agent
2 weeks ago
Etobicoke, Canada SOFTRON TAX Full timeEducation: Bachelor's degree - Experience: Will train - **Work setting**: - Troubleshooting - ** Tasks**: - Consult user guides, technical manuals and other documents to research and implement solutions - Collect, organize and maintain a problems and solutions log for use by other technical support analysts - Provide customer service - Troubleshoot and...
-
Investment Analyst
2 days ago
Etobicoke, Canada Neighbourly Pharmacy Inc Full timeEducation: - Expérience: - **Education**: - Bachelor's degree - ** Work setting**: - Willing to relocate - ** Tasks**: - Collect financial and investment information about companies, stocks, bonds and other investments - Examine and analyze financial and investment information (profiles of companies, stock or bond prices, yields and future trends) -...