Post-write-off Recovery Agent

5 days ago

Etobicoke, Canada Prefera Finance Ltd. Full time

Are you someone with a high attention to detail, and have a knack for following breadcrumbs while seeking information to locate customers in negotiating loan settlements to cure loan write-offs? Are you self-driven, motivated, enthusiastic, with a positive can-do attitude and looking to join a fast-growing company in the consumer finance industry as a full-time permanent **Post-Write-Off Recovery Agent?** **Prefera Finance** is in search of an experienced **Post-Write-Off Recovery Agent** **General** **Description**: **Core** **Responsibilities** - Seek and gather relevant information, locate clients using various tools such as Can411, Review/Pull Credit Bureau Reports (TU/EQ), social media platforms, etc for the Collection, Recovery and Paralegal teams - Establish contact with customers, negotiate settlements towards a positive resolution. - Attend and contribute in monthly meetings with the department Director, assessing department needs while outlining progress while identifying areas of opportunity - Expected volume, manage 100 - 125 files while supporting other areas of the business - Perform detailed account audits and cost analysis if/when needed - Inbound/outbound environment (no tele-marketing; no auto-dialer) - Customer service: update Client contact & account information - Respond to client enquiries - Providing superior professional service to valued clients **Skills/Abilities**: - Strong negotiation & problem-solving skills - Attention to detail - Organized Self-starter - Intermediate computer skills - Strong decision-making skills - Excellent communication skills - You think "outside the box" and can decipher credit bureau reports. - Excellent customer service and phone etiquette - Credit knowledge is an asset - 1-3 years of Skip trace experience. - 3-5 years of Collections experience is required - General understanding of PPSA, RSLA registrations - Experience with Consumer Proposals and Consumer Bankruptcies - Experience with asset repossessions and handling late-stage accounts - Diploma/Certificate in the related industry is an asset, but not required - Excellent verbal and written communication skills, and are fluent in English and French (preferred) - Proficient in social media platform searches and open-source tools. - Tech-savvy and know your way through Microsoft Office Suite and Outlook - Strong development of personal contacts within the industry for trace and investigative assistance - Ability to collaborate with other teams and departments. **Job Types**: - Full-time, Permanent **Education**: - Secondary School (preferred) **Experience**: - Skip tracing/ Private Investigations (PI): 2-3 year (preferred) **Work Schedule**: - 8-hour shift - Monday to Friday, between the hours of 9-5 or 10-6 or 11-7 **Perks/Benefits**: - Company Benefits (Health and Dental) - 3 Weeks vacation (15 days) - RRSP Contributions/Company matching - Great location near major highways (QEW/427) - Positive Culture & amazing team - Occasional team lunches **Salary Expectations/Compensation** - $52,500 - $57,500 annually + up to 10% bonus **Availability**: - As soon as possible Pay: $52,500.00-$57,500.00 per year **Benefits**: - Casual dress - Company events - Dental care - Extended health care - Life insurance - On-site parking - Paid time off - RRSP match - Tuition reimbursement - Work from home Schedule: - Monday to Friday **Experience**: - Skip Tracing : 2 years (preferred) - Collections : 3 years (preferred) Work Location: Hybrid remote in Etobicoke, ON M9C 5L2

  • Roll-off Driver

    1 week ago

    Etobicoke, Canada Cascades Full time

    Cascades Recovery+ is currently looking for a hard-working and motivated Roll Off Truck Driver to join our Transportation team based out of our Putnam location.- Compensation: - Overtime is paid after 44 hours - The Company also provides employees a full benefits package (includes extended health, dental, vision care, life insurance, EFAP, LTD etc.) - An...

  • Recovery Rep I

    7 days ago

    Etobicoke, Canada Information Services Corporation Full time

    Company Name: ESC Corporate Services Ltd. Company Name: ESC Corporate Services Ltd. Location: Etobicoke, Ontario Status: Full-time Permanent Openings: Two (2) Job Close Date: September 20th, 2024 We are ESC, an experienced provider that delivers solutions uniting public records data, customer authentication, corporate services, collateral management,...

  • Roll-off Driver

    3 days ago

    Etobicoke, Canada Cascades Full time

    **Welcome to Cascades!** At Cascades, **Sustainable Development** means **Respecting the True Nature** of our 10,000 talents. We put you first: - Salary range for Roll-Off Driver $32.03 - Schedule midnight shift - 11 pm-7 am - Profit sharing plan - Telemedicine, Group insurance and pension plan with company contributions - Employee assistance program...

  • Recovery Representative I

    2 weeks ago

    Etobicoke, Canada Information Services Corporation Full time $40,000 - $60,000 per year

    Company Name:ESC Corporate Services Ltd.Location: Etobicoke, OntarioStatus: Two (2) Permanent, Full-time OpportunitiesClosing date: December 3, 205We are ESC, an experienced provider that delivers solutions uniting public records data, customer authentication, corporate services, collateral management, asset recovery, and accounts receivable management which...

  • Team Lead, Recovery

    2 weeks ago

    Etobicoke, Canada Information Services Corporation Full time

    Company Name: ESC Corporate Services Ltd. Company Name: ESC Corporate Services Ltd. We are ESC, an experienced provider that delivers solutions uniting public records data, customer authentication, corporate services, collateral management, asset recovery, and accounts receivable management which support registration, due diligence, and lending practices...

  • Product Quality

    5 days ago

    Etobicoke, Canada IKEA Full time

    **Job ID**: 298243 - **Date posted**: 17/07/2025 **Who you are**- You’re business-minded and result-driven with a customer focus - You have experience working in a customer - and commercial-oriented business - You’re open to change and a high level of flexibility with a high ambition to work in a team environment - You can take personal initiatives -...

  • Phone Sales Agent

    5 days ago

    Etobicoke, Canada Canada Startups Full time

    Canada Startups is currently seeking a Phone Sales Agent. Our company provides exceptional tools and services for entrepreneurs, to help them launch their new startup or develop their existing small business. We currently have an exciting Sales Agent/Accounts Executive opportunity for a self starter with a goal oriented mindset who is ready to genuinely...

  • Collections Agent

    2 weeks ago

    Etobicoke, Canada Undermount Farm Ltd. Full time

    Undermount Farm Ltd. is currently seeking a proactive and results-driven individual to join our team as a Collections Agent. As a leading provider of agricultural products, we are committed to excellence in all aspects of our operations, including financial management. **Responsibilities**: - Negotiate payment plans and terms with customers to resolve...

  • Real Estate Listing Agent

    5 days ago

    Etobicoke, Canada Synicky & Associates Full time

    **Compensation**:$115,000 at plan **Responsibilities**: - Convert pre-qualified leads that are passed on from sales agents to schedule listing appointments and grow the business - Assist clients on closing days by being present during their final step of the home-buying process when needed - Provide sellers with a clear listing presentation that includes...

  • Insurance Sales Agent-bilingual Chinese/english

    2 weeks ago

    Etobicoke, Canada Desjardins Insurance Full time

    **ob description** **Overview** We are seeking a motivated and dynamic Insurance Sales Agent to join our team. In this role, you will be responsible for **Duties** - Conduct market research to identify potential clients and new business opportunities. - Engage in insurance sales activities, including telemarketing and outside sales efforts, to drive new...