Administrative Assistant/receptionist

2 weeks ago


Kitchener, Canada Kitchener Physiotherapy & Wellness Full time

Kitchener Physiotherapy & Wellness is looking for a reliable, punctual, motivated and a good team player front desk “medical secretary” to join our team part-time. We are multi-disciplinary clinic providing physiotherapy, massage therapy, orthotics, compression stockings, acupuncture and bracing services.

**Job duties and responsibilities**:

- Ensure maximum client satisfaction through a high quality service approach
- Greeting patients and directing them to assessment/treatment room
- Electronically book appointments for physiotherapy and massage therapy services
- Confirm patient appointments and follow ups
- Retrieve insurance information of clients and bill insurance companies online
- Keep record of end of the day and financial spread sheet
- Answer phones in a professional manner
- Maintain clinic cleanliness and neat appearance
- Preparing charts/files for new and repeated patients
- Keep a track of inventory of clinical supplies
- Scan, Fax and photocopy documents
- Respond to patients/insurance companies inquiry and provide them with detailed information on our services
- Perform other various duties as assigned

**Required skills**:

- Excellent verbal and written communication skills
- Strong telephonic skills
- Good team player
- Basic knowledge of Microsoft tools: Office, Excel and Word
- Exceptional customer service skills
- Ability to work well under pressure
- Strong Organization skills

**Required Education/Experience**:

- **Must have minimum one year of experience as a Receptionist**:

- Education: Medical Office Administration education or equivalent
- Experience in medical field and/or physiotherapy clinic is an asset
- Experience with WSIB, Extended Health and MVA billing is an asset

**Job Type**: casual/Part-time

**Job Types**: Temporary, Casual

Application question(s):

- This is a temporary position and are you available in person 10am-2pm from Monday to Saturday?



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