Dental Receptionist

5 days ago

Kitchener, Canada Tricity Dental Specialists Full time

**Overview**

**Duties**
- Greet patients warmly and manage their check-in and check-out processes.
- Schedule appointments efficiently using electronic medical records systems.
- Answer phone calls promptly, addressing patient inquiries and concerns.
- Maintain accurate patient records in tracker or similar software.
- Process patient information and verify insurance eligibility.
- Assist with administrative tasks such as filing, data entry, and managing office supplies.
- Collaborate with dental staff to ensure seamless patient flow and communication.
- Stay updated on medical terminology and office protocols to assist patients effectively.

**Qualifications**
- Previous experience in a dental office or as a Dental Receptionist is a must
- Proficient in using phone systems and electronic medical records software (experience with tracker is a plus).
- Strong understanding of medical terminology related to dentistry.
- Excellent organizational skills with attention to detail in administrative tasks.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong interpersonal skills with a focus on providing outstanding customer service.
- Familiarity with front desk operations within an office setting is advantageous.

Join our team and contribute to creating a welcoming atmosphere for our patients while ensuring efficient office operations

**Job Types**: Full-time, Part-time

**Benefits**:

- Dental care
- Extended health care
- On-site parking

**Experience**:

- Dental receptionists : 2 years (required)

Work Location: In person

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