Dental Receptionist/assistant

1 week ago


Kitchener, Canada Dr Kathleen connor dental Full time

**Job Overview**

**Responsibilities**
- Greet patients warmly and ensure a positive experience from the moment they enter the office
- Schedule and confirm appointments using Abeldent software
- Manage patient records and maintain electronic medical records accurately
- Handle incoming calls on multi-line phone systems, addressing inquiries and directing calls as necessary
- Process patient check-ins and check-outs efficiently
- Collect patient information and verify insurance details prior to appointments
- Assist with billing inquiries and coordinate with insurance providers as needed
- Maintain cleanliness and organization of the front desk area
- Support dental staff with administrative tasks as required

**Skills**
- Proficiency in Abeldent is preferred
- Strong understanding of medical terminology related to dentistry
- Previous experience as a dental receptionist or in a dental office setting is highly desirable
- Familiarity with electronic medical records systems
- Ability to manage front desk operations effectively in a fast-paced environment
- Experience with multi-line phone systems for efficient communication
- Exceptional interpersonal skills to foster positive relationships with patients and team members

**Job Types**: Full-time, Part-time, Permanent

Pay: $18.00-$29.00 per hour

Expected hours: 28 - 42 per week

**Benefits**:

- On-site parking

Work Location: In person



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