Account Executive, Sales

**Powered by Passion. United by Purpose. Build for Impact.**

At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities - united as one.

We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose.

From the ice to the pitch, the hardwood to the digital arena, we’re proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

We bring these teams - and world-class entertainment - to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club.

Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we’ve invested more than $45 million into Ontario communities - and we’re just getting started.

This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves.

So, if you're ready to play with purpose, grow with passion, and win as one, we’d love to have you on our team.

As part of the Ticket Sales Team, your focus will be selling from a menu of products supporting Toronto Argonauts home games. This includes, but is not limited to, Season Ticket Memberships, Flex & Partial Packages, Executive Suite Rentals, Group Hospitality, and Premium Ticket packages. To be successful in this role, you must be a proactive, goal-oriented individual who thrives in a high-paced business environment and shares our common purpose to unite and empower employees to create extraordinary moments for our fans and each other.

We are a ‘team first’ culture so your first responsibility is to be an incredible teammate. Each member of our sales team takes an equal share in developing and preserving a positive and collaborative group dynamic; this is the foundation of our success.
- Prospect new business through social selling, network mining, phone calls & live hosting opportunities.
- Contribute to a collaborative sales culture that drives results across all properties, including the Toronto Maple Leafs, Raptors, TFC, Argonauts, Marlies, Raptors 905, Global Partnerships, Music & LIVE Events.
- You will need to be prepared to pivot to focus as the demands of the business evolve. This could include helping with “Big Events” like All-Star Games and Grey Cup celebrations.
- Prepare and execute presentations to prospective clients.
- Develop prospects for sales through centers of influence, referrals, and appointments.
- Manage the ticket system including accurate ticket administration and balancing of the financial process.
- Successful sales results require winning behaviors. You will be required to master our CRM system as a tool to help guide your daily behaviors and measure the progression of your sales funnel.
- Ensure customer and prospect contact with game-day sales efforts where applicable.
- Develop long-term relationships with your customers.
- Meet or exceed Ticket Sales and Membership revenue objectives.
- Perform promotional or service functions as required.

**Qualifications**:

- Proven experience in developing sales and service relationships is ideal.
- Confident user of Microsoft 360 - Word, Excel, Outlook, PowerPoint.
- TiketMaster and/or ARCHTICS knowledge is an asset but not essential
- Salesforce knowledge would be an asset.
- A self-starter with a professional demeanor and presence.
- Alert and receptive to shifting demands within a fast-paced, changing environment.
- Comfortable and capable of delivering within a fast-paced environment, utilizing time management and organizational skills.
- Available to work evenings, weekends, and holidays as required.
- A positive, team-first approach, incorporating integrity, confidentiality, and discretion.
- Ongoing awareness and responsiveness to client happiness.
- Demonstrated ability to build and develop professional relationships.
- Skillful at listening, understanding, and presenting detail.
- Willingness to coach and be coached with the bravery to take risks and learn from the results.
- Highly motivated individual with a strong desire to build a career in the sports business.
- A ‘One-Team’ approach toward departmental and company-wide goals.
- Demonstrated to perform well under tight timelines;