Account Executive, SaaS Solutions

3 weeks ago


Toronto, Canada Executive Alliance Full time

Executive Alliance is pleased to represent our client, a fast‑growth IT service management solutions provider with over 4,000 global customers. Its platform is used daily by more than 100,000 system administrators, impacting the daily working lives of more than 9 million end users. We are seeking a proactive, relationship‑driven Account Executive to drive growth and expansion within our existing SMB customer base. In this role, you’ll identify new business opportunities, deepen customer engagement, and expand relationships across accounts to maximize value and revenue. Location: Greater Toronto, near Etobicoke, ON – 4 days onsite; Fridays remote. This is not a fully remote role; ideal applicants should be able to work near downtown Toronto. Key Responsibilities Manage and strengthen relationships with existing SMB clients, developing strategies to drive account expansion and revenue growth. Identify upsell and cross‑sell opportunities within assigned accounts, delivering compelling presentations and tailored value propositions. Collaborate with internal teams including Marketing, Customer Success, and Product to support customer engagement and identify growth potential. Follow up on marketing and customer‑success generated leads to build a healthy expansion pipeline. Use data‑driven insights and solution‑oriented communication to understand customer challenges and position relevant AI‑driven solutions. Requirements 3+ years of quota‑carrying experience in SaaS or B2B software sales, ideally within IT or technology sectors. Experience managing the full sales cycle – from prospecting to close, engaging both business and technical stakeholders. Strong presentation and negotiation skills with the ability to build credibility quickly. Self‑motivated, goal‑oriented, and comfortable working in a fast‑paced, high‑growth environment. Excellent multitasking and time‑management skills; able to handle multiple customer engagements simultaneously. (Bonus) Experience in AI or automation‑related solutions. Contact Details Doug WaldVice President of RecruitingExecutive Alliance+1‑631‑493‑0515 Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Sales and Business Development Industries Staffing and Recruiting #J-18808-Ljbffr



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