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Service Coordinator

2 weeks ago

Montréal, Canada Labmed Solutions Full time

'''Duties'''

As a Service Coordinator, you will be responsible for:

- Creating service calls and estimates in our daily management system (SAP)
- Planning, coordinating & dispatching of the technicians for service calls with the help of the management team.
- Preparing/sending purchase orders to our suppliers for parts needed for service calls.
- Recaptioning of parts received from our suppliers.
- Performing weekly follow-ups on all open service calls, estimates, contracts & purchase orders
- Prepare the necessary documentation and scheduling for either pickup or delivery of equipment.
- Help maintain, implement and follow procedures and instructions dictated by the quality management system.

'''Skills'''
- Fluency in oral and written French and English.
- Knowledge of Word, Excel, SAP software an asset.
- Basic knowledge of accounting.
- Coordination and interpersonal communication skills.
- Sense of organization and priorities.
- Ability to adapt and react effectively in urgent and unpredictable situations.
- At least two years of experience
- Excellent interpersonal and organizational skills; proven ability to multi-task and meet deadlines.
- Ability to work independently and as part of a team.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: $20.21-$33.83 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company events
- Company pension
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

**Education**:

- Secondary School (required)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (required)

**Language**:

- French, English (required)

Ability to Commute:

- Montreal, QC H1J 3A1 (required)

Work Location: In person