Service Coordinator

2 weeks ago

Montréal, Canada Mircom Technologies Full time

Mircom is seeking a driven and detail-oriented Service Coordinator with proven experience in handling all serive and construction related activities. The Service Coordinator for our Montreal location will report to the Service Manager and work closely with the service and sales team.

**Key Responsibilities**:

- Create purchase orders for various Service department requirements (i.e., vendors, subcontractors, equipment, tech requirements)
- Create service call work orders and schedule technicians.
- Inventory and coordination of parts equipment and tooling for upcoming PMA and Construction projects
- Preform parts transfers from various warehouse locations.
- Monitor vender assets
- Monitor tech assets and distribution
- Monitor consumable stock levels, and place restock orders as necessary
- Create work orders for vendor service
- Assist with reviewing documents for billing issues, hours, variances etc.
- Create and review open work orders for resolving back logged issues-PMA and Construction.
- Review documentation for work order variances in invoicing
- Review documentation for PO variances in invoicing.
- Aid with inquiries from AR, AP, clients, sales
- Document job folder and filing to virtual shared drives
- Aid with credit request from Service and Construction
- Inventory all tech assets and maintain equipment calibration schedules

**Requirements and Skills**:

- Minimum 3+ years’ office administration experience
- Experience in the industry would be considered an asset
- Post-secondary education (technical diploma or degree)
- Strong computer skills (Microsoft Office - Excel, Word, etc.) are preferred
- Strong customer service skills
- Ability to meet tight deadlines
- Strong communication and interpersonal skills
- Strong organizational skills
- Ability to deal with confidential information with high degree of professionalism

***What Mircom Offers**:

- A great working environment with opportunity for career advancement
- Competitive salary
- Group Insurance benefits
- Company RRSP program
- We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted._

**_ Disclaimer: _**_Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited_

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