Customer Account Representative

3 days ago

North York, Canada Outreach Dynamics Group Full time

Our firm is an authorized Representative of Rogers, a leader in the telecommunications industry, and we are actively hiring for the role of Customer Account Representative. This position is designed for individuals who thrive in in-person settings, are passionate about delivering a best-in-class customer experience, and are eager to achieve success through sales.

As a Customer Account Representative, you will work directly with customers in person to provide tailored solutions for Rogers’ Internet services. This role combines customer interaction, relationship building, and strategic sales techniques to deliver measurable results. By being the face of Rogers in the field, you will help ensure that every customer interaction represents the best-in-class service that Rogers is known for.

**Key Responsibilities of a Customer Account Representative**:

- Engage with customers in person to explain Rogers Internet products and services while delivering a best-in-class experience.
- Educate customers about promotions, features, and benefits that meet their unique needs.
- Work collaboratively with the sales team, sharing insights and strategies that drive overall success.
- Track, document, and follow up on all sales activity to guarantee customer satisfaction.
- Develop new business opportunities through proactive in-person networking and outreach.
- Deliver presentations that highlight Rogers Internet as the best-in-class choice for customers.

**Qualifications for a Customer Account Representative**:

- Previous experience in sales is an asset, but not required.
- Exceptional communication and interpersonal skills, particularly in in-person environments.
- Highly motivated, goal-oriented, and eager to provide a best-in-class customer experience.
- Strong organizational skills with the ability to manage multiple accounts and sales activities.
- A team player with the confidence to excel in in-person customer interactions and sales presentations.
- Adaptable and coachable, with the drive to continuously improve in sales performance.

**What We Offer Customer Account Representatives**:

- Full training to prepare you for success as a Customer Account Representative.
- Daily exposure to in-person customer interactions that strengthen your communication and sales skills.
- A structured path for career advancement, designed to recognize and reward top sales performers.
- Mentorship and leadership opportunities focused on developing best-in-class professionals.
- A supportive, high-energy environment where you will thrive as a Customer Account Representative.

Pay: $3,400.00-$4,300.00 per month

Work Location: In person

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