Account Sales Representative

Provides world-class, high-quality products and services to our diverse customer base from initial customer request to billing.

**ESSENTIAL FUNCTIONS**:

- Accepts orders and initiates the order entry process for S&D Canada
- Follows up with customers on presented sales quotations for S&D Canada
- Accepts orders and initiates the order entry process for S&D Canada’s US Customers, when applicable
- Follows up with customers on presented sales quotations for S&D Canada’s US Customers, when applicable
- Ensure all CRM fields are being utilized
- Campaign, Referral Type and Event
- Handles all customer requests including NAFTA, first articles, open order reports, proof of delivery, etc.
- Addresses price increases with customers and outside salespeople when required
- Develops manual job cards (when necessary) for fabricated orders which include material, labor, manufacturing, and tool costs
- Develops job cost and presents quotations which are within accepted gross margin limits
- Confirms quotation with assigned field sales representative (when necessary) for fabricated and resale product orders which were secured through field sales activities
- Completes purchase orders (when necessary) for required raw material and tooling to meet order specifications
- Expedites (when necessary) material requirements and work-in-process status for critical/short lead time customer requests
- Understands the timing and automation of our MRP operating system.
- Communicates any slippage in delivery dates to customer
- Keeps current on job order and expediting systems, and is knowledgeable regarding accessing the inventory management system
- Sets up new parts, accordingly, utilizing all fields required and new BOMs as required
- Maintains vendor contact and confirms delivery dates for manual POs; documents vendor contacts and late vendor shipments
- Advises fabrication and sales departments of delays in raw material for their action
- Tracks logistic issues between vendors and company for incoming material and between company and customer for shipped product
- Communicates orders to Shipping Department when required
- Communicates rush orders with receiving when early shipment upon arrival is desired
- Complies with the AIAG Production Part Approval Process (PPAP) manual and the associated APQP process
- Completes intercompany orders, cross border paperwork (when required)
- Completes outbound calls to maintain existing accounts and to develop new customers
- Assist all departments when required
- Visits customer locations to present, maintain and/or create new business with outside sales rep
- Assist with workloads of fellow Account Representatives during absences

**QUALIFICATIONS**:

- Bachelor's degree and one to two years related experience in an industrial setting
- Proficient communications skills
- Proficiency working in a computer supported environment with business software and Microsoft
- Detail oriented
- Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow; able to multi-task
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
- Ability to work independently and as a member of a team
- Ability to travel to the United States for business purposes

**COMPANY CORE VALUES**:
**S Self Motivated but Team Driven**

**E Engaged, Involved & Professional**

**A Adaptable & Responsible**

**L Loyal & Accountable**

**S Sincere & Respectful to All Stakeholders**

**JOB COMPETENCIES**:

- Leadership
- Performance Management
- Results Driven
- Problem Solving
- Communication Proficiency
- Time Management
- Critical Thinking
- Planning and Organizing
- Technical Capacity

**PHYSICAL DEMANDS**:

- Continual use of hands; constant standing, walking, reaching, bending, and lifting
- Clear close vision and ability to identify and distinguish colors
- Ability to safely climb ladder/stairs
- Ability to function at a computer workstation for 8 hours per day
- Ability to carry up to 50 lbs.
- Ability to lift up to 75lbs.

**WORK ENVIRONMENT**:Job performed indoors in an office with moderate noise.

**Summary**

As an Account Sales Representative, you will be instrumental in driving business growth through effective account management and relationship building. Reporting to the Sales Manager, your core skills in leadership and communication will enable you to engage with clients and understand their needs. You will leverage your premium skills in negotiation, B2B sales, and business development to close deals and expand our market presence. A strong analytical mindset will be essential for assessing market trends and utilizing Salesforce for tracking performance. Join our team to contribute to our success in a competitive landscape.

Pay: $50,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Monday to Friday

**Language**:

- English (preferred)

Work Location: Hybrid rem