Front Desk Attendant

2 weeks ago

Victoria, Canada Hotel Grand Pacific Full time

Are you a health enthusiast and customer service professional looking for casual work? Join our team at the Hotel Grand Pacific The Victoria Athletic Club offers first-class facilities and amenities to hotel guests and members, including a swimming pool, squash court, weight room, and fitness studio. We’re seeking a Front Desk Attendant who, as a first point of contact, will assist clients with their varied needs and deliver a superior quality of service.

**This is a part-time position, working as and when required. Shift times will include early mornings, evenings, and weekends.**

**Duties**:

- Operate an efficient, guest-oriented front desk
- Provide information to potential new club members
- Process new memberships and renewals
- Maintain the membership database
- Handle and control cash
- Instruct clients on proper equipment use, including safety techniques
- Perform daily cleaning duties to maintain health and safety standards

**Qualifications and Abilities**:

- Basic First Aid/CPR certificate required
- Customer service experience in a gym or health club environment
- Completion of a Fitness Theory course or equivalent preferred
- Professional phone manner and clear communication skills
- Computer literate with excellent data entry skills
- A high regard for guest safety

**Why Choose Us?**
- Friendly community environment
- Complimentary gym membership
- Discounted employee parking
- Excellent employee meal program
- Food discounts in both our Café and Pacific Restaurant
- Friends and family hotel rate
- Employee discount available at other Preferred Hotels
- Other industry discounts
- Excellent extended benefits (Life and AD&D, Health, Dental, Vision, and an Employee and Family Assistance program. A matching Defined Contribution Pension Plan & an RRSP program available when eligible)
- Employee recognition & referral program
- Treat days, employee events and an annual employee party
- We are an equal opportunities employer and value diversity and inclusion in our team
- We support employee growth through the use of internal job postings.

**Job Types**: Casual, Part-time
Part-time hours: 15 per week

**Salary**: $21.14 per hour

**Benefits**:

- Company events
- Discounted or free food
- On-site gym
- On-site parking
- Store discount

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Victoria, BC: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Front desk: 1 year (preferred)

Licence/Certification:

- CPR Certification (preferred)

Work Location: One location

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