Front Desk Concierge

1 day ago

Victoria, British Columbia, Canada SALON FELICE Full time $23,760 - $31,000 per year

Front Desk Concierge (Receptionist) – Part-Time

Location: Victoria, BC | Part-Time (flexible hours, incl. evenings & weekends)

About Us

Salon Felice is an award-winning Aveda salon known for sustainable beauty practices and exceptional guest experiences. We're looking for a part-time, professional, and friendly Front Desk Concierge to be one of the welcoming faces of our salon and support our busy front end.

What You'll Do

· Greet clients warmly and manage check-ins, payments, and bookings.

· Handle phones, emails, and appointment scheduling with professionalism.

· Promote retail sales, encourage rebooking, and support salon policies.

· Assist with merchandising, inventory, and keeping the front desk polished and organized.

· Provide outstanding customer care, problem solving, and clear communication between clients and stylists.

Who You Are

  • Friendly, warm, and confident—someone who genuinely enjoys connecting with people.
  • Highly organized with strong attention to detail; you keep the front desk running smoothly.
  • A clear and professional communicator, both in person and over the phone.
  • Able to stay calm, positive, and solution-focused during busy or stressful moments.
  • Comfortable multitasking—juggling check-ins, phone calls, retail sales, and scheduling at the same time.
  • Tech-savvy and quick to learn new systems.
  • Sales-minded and enthusiastic about recommending Aveda products and encouraging rebooking.
  • Reliable and punctual with a strong sense of professionalism and personal accountability.
  • A team player who collaborates well with stylists, apprentices, and management.
  • Passionate about beauty, wellness, sustainability, and the Aveda brand.
  • Someone who takes pride in a clean, elevated, and welcoming environment—quiet luxury is your vibe.

What We Offer

· $19/hour to start

· Retail sales commission (5–10%)

· Discount on all Aveda products and services

To apply, please email your cover letter and resume to with the subject line: "Part-Time Front Desk Concierge Application."

Job Type: Part-time

Pay: From $19.00 per hour

Expected hours: 18.5 – 22 per week

Benefits:

  • Company events
  • On-site parking
  • Store discount

Experience:

  • Customer service: 1 year (required)
  • Retail sales: 1 year (required)

Location:

  • Victoria, BC (required)

Work Location: In person

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