Dispatch Coordinator

3 days ago

Montréal, Canada RenoRun Full time

**What does your dream company look like? If it's a fun, hyper-growth startup where people look forward to coming to work Monday mornings, keep reading...**: RenoRun was born in 2016 with the insight that contractors spend too much time away from their job sites by going to the store to procure materials. Before building out the concept, the co-founders—three construction industry veterans—would sit in different hardware store parking lots around Montreal in the winter, with Tim Horton's coffees, and notebooks in hand. They kept count of anyone coming out in work boots, plus vans and pickup trucks, and compared notes at the end of the day. This was their "customer." After noticing that there were roughly 2,000 contractors per hour circulating hardware stores in Montreal, they decided to set out on a crusade to better serve them, and to unleash them from the unpleasantries that had been normalized in the construction industry. Fast forward to today and we're one of the hottest tech start-ups, opening in cities all over Canada and the US, on our mission to '**_empower contractors to build the world around us'_**. Construction professionals don't just want, but deserve, to get time back. So if you're looking for impact, look no further. Come join RenoRun **Position Title**:Dispatch Coordinator **Schedule**:Monday to Friday, 1pm-9pm **Compensation**:starting at $21/hr **Warehouse Location**: Lachine, QC H8R 4E1 (Please note this position requires you to be on-site.) **Position Description**: The Dispatch Coordinator is a key part of our success. They are primarily responsible for coordinating the dispatch & driver team including orders, routing and tracking through constant communication with drivers and customer service, as well as working on special projects managing metrics and creating improved processes. This role will have a direct impact on the success of the business through our customer experience and efficiency. **What you'll do**: - Organize and assign orders and routes to the fleet and crew delivering orders to customers - Improve driver efficiency through improved dispatch processes - Act as a point of contact between Operations, Sales and Customer Service departments - Manage and improve key operating efficiency metrics - Identify, structure and execute special projects as needed **What you'll bring**: - Experience working in a coordinator or dispatcher role - Take initiative, assess situations, problem solve, make decisions and give clear directions to the team - Multi-task, stay organized and work in a fast-paced, ever-changing environment - Ability to remain calm and composed in complicated situations - Ability to coordinate, manage and lead both tasks and team members **What we offer**: - Overtime paid at time and half - Paid time off (vacation and sick days) - Benefits (health, dental, vision) - Employee stock option plan - Employee RRSP matching **At RenoRun, we strive to build a workforce composed of individuals with diverse identities, backgrounds, abilities, and minds that will help us to grow, not only as a company, but also as individuals. RenoRun is an Equal Opportunity Employer.**:

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