Dispatcher

Your Role & Responsibilities

Job Description:

- Performs role in a manner that is reflective of Brenntag’s Core Values, within regulatory requirements and company policies, programs and expectations;
- Ensures a safe work environment at all times, reporting unsafe conditions immediately to supervisor and/or site manager;
- Coordinates all incoming/outgoing shipments with the Product Coordinator(s), Lead Hand, Operator(s), Customer Services and outside carriers as needed.
- Monitors and investigates volume discrepancies, inventory, demurrage reports, and update changes to customer profiles with customer services as needed and report findings to fleet supervisor, customer services and the product group;
- Processes incoming and outgoing documentation in SAP business system in a timely manner (i.e., Bills of Lading, GI, third party invoicing, update carrier code, etc.);
- Responds to customer specific documentation requests (internal and external) in a timely manner;
- Generates and maintains reports from SAP business system as requested; (VL06)
- Dispatch drivers on planned trips - Ensure Drivers are provided with all information that is required
- Be able to make changes on the fly as needed to cover all trucks and loads (re-plan No-Go’s, re-plan routes due to driver calling in sick, etc.)
- Engage with drivers constantly and follow up on planned routes, pickups and deliveries
- Monitor and track all pickup and deliveries and notify customer services in a timely manner
- Be able to troubleshoot and multitask to resolve any issues that may occur and report to fleet supervisor
- Must be a team player and able to work in a very fast-paced environment
- Be able to cover vacations for other Dispatch roles within the Quebec region (i.e. Bulk, Packaged, Chlorine, etc.)
- Provide exceptional customer service and address any concerns or complaints
- Collaborate with other departments to ensure smooth operations
- Collaborate with other regions (LMSOs) to coordinate stock transfers
- Help coordinate equipment maintenance with fleet supervisor
- Maximizes fleet efficiency through the effective assignment of loads;
- Completes other tasks and special projects as assigned by the Fleet Supervisor.

Your Profile

Education and Experience:

- Post-Secondary Education; College Diploma in business or equivalent would be preferred
- Previous experience in dispatching/warehousing, preferably in the Chemical Industry (2+ years)
- Able to communicate in both French and English
- Sound skills in the use of Microsoft Excel, Word, and PowerPoint
- Previous experience/exposure with ERP systems, preferably SAP, would be considered an asset
- Previous exposure to compliance systems, such as CompliantPro, would be beneficial
- Previous exposure to Transportation Management System, would be beneficial

Our Offer- We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.
- Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
- Competitive pay and incentives.
- Health and dental paid by company (with exception of LTD)
- DC pension plan matched 100% by employer up to 6%
- EFAP
- Starting 3 Weeks Vacation
- Flexible Work Hours
- Gym/Wellness subsidy
- Tuition Reimbursement

Interested?

Brenntag Canada Inc. is committed to building a workforce that reflects the communities we serve and to promote a diverse, inclusive, accessible, merit-based, respectful and equitable workplace. Brenntag Canada Inc. provides equal employment opportunities to qualified applicants and employees without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, record of offences, age, marital status, family status, religion, gender identity, protected veteran status, disability or any other status protected by applicable Canadian, provincial or local law.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of applicable law. Let us know if you require a disability-related accommodation.

Collection of Information

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Brenntag Canada Inc. is an inclusive employer.

Accommodation is available in accordance with the applicable law.

Brenntag Canada Inc. s’engage à développer une force de travail qui est le reflet des communautés qu’elle dessert et à promouvoir une force de travail diversifiée, inclusive, accessible, fondée sur le mérite, respectueuse et équitable. Brenntag Canada Inc. offre l’égalité d’accès à l’emploi aux postulants et aux employés qualifiés sans égard à la race, à l’ascendance, au lieu d’origine, à la couleur (de la peau), à l’origine ethnique, à la citoyenneté, aux croyances, au sexe, à l’orientation sexuelle, au registre des infractions, à l’âge, à l’état matrimonial, à la religion, à l’identité de genre, au statut protégé d’ancien combattant,