Supervisor System Analyst
19 hours ago
**TITLE**: SUPERVISOR SYSTEM ANALYST
**DEPARTMENT**: Information Services
**LOCATION**: Montreal
**SCOPE**:
As a System Analyst (SA) Supervisor, you will be responsible for overseeing a team of SA’s in assessing software quality through manual and automated testing. You will collaborate with cross-functional teams to identify and resolve issues, improve processes, and ensure high-quality products are released to customers.
**RESPONSIBILITIES**:
Oversee and mentor a team of Analysts.
Develop, implement, and maintain QA processes and standards.
Collaborate with cross-functional teams to identify and resolve issues.
Create and execute test cases and test plans.
Assist team in performing manual and automated testing as needed.
Provide technical expertise and guidance to team members.
Track and report defects and testing progress to stakeholders.
Manage priorities for all support tickets with our suppliers
Ensure compliance with industry and regulatory standards.
Continually improve QA processes and strategies
Assist the manager to prepare and schedule projects.
Perform annual performance reviews and updates.
Help plan and health check systems upgrades.
Prepare and execute version update and testing.
Support the Major Incident management process.
Ensure proper systeM/Functional documentation is complete and ready for distribution.
Office presence required 3 days a week with Tuesday and Wednesday mandatory.
**KNOWLEDGE AND SKILLS REQUIRED**:
College diploma with emphasis in computer science with at least 2 years experience in the Wholesale Travel industry; Airlines.
In-depth knowledge of activities performed by all other departments, especially E-commerce web site, reservations, ticketing, inventory control, operations, their policies and procedures;
Demonstrate initiative, flexibility, judgement and people management skills.
Solid knowledge of the tour operator industry and relationships between ACV and Air Canada;
Knowledge of travel reservations systems and the role of Information Technology within the corporation. Experience supporting The Travel System (TTS) and Revelex H5 is an asset.
Knowledge of JIRA and Confluence as tracking and documentation tools.
-
System Analyst
3 days ago
Montréal, QC, Canada Vacances Air Canada Air Canada Vacations Full time**JOB TITLE**: System Analyst **POSITION STATUS**: Permanent **DEPARTMENT**: Information Services **LOCATION**: Montreal WHO WE ARE At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every...
-
Financial Systems Analyst
2 weeks ago
Montréal, Canada VS Consulting Group Full timeOur Client is a major Law Firm located in DT Montreal. They are looking for a strong Financial Systems Analyst to support the financial systems and business intelligence requirements for finance at the firm. Position Overview Reporting to the Director, Management Reporting and Business Intelligence, the person in the role of Financial Systems Analyst will...
-
Financial Systems Analyst
1 week ago
Montréal, Canada Coveo Full time**Be the person who aligns our financial systems and processes**: As our Financial Systems Analyst, you will be the person aligning every stakeholder who interacts with Coveo's Finance department, through management and improvement of the team's software systems and processes. By using creativity and curiosity, you'll keep a pulse on the constantly evolving...
-
Bilingual Business Systems Analyst
20 hours ago
Montréal, Canada MSi Corp Full timeWe are seeking a detail-oriented and **Bilingual** **Business Systems Analyst** to act as a vital bridge between our operations team and IT development. In this role, you will be responsible for translating business needs and operational expectations into clear, actionable requirements for our development team. You won’t need to write code, but you will...
-
Business Systems Analyst
1 week ago
Montréal, QC, Canada Aryza Group Full timeWe are looking for a talented and motivated Business Systems Analyst to join our team and help transform business processes through innovative system solutions. Your primary responsibility will be to analyze business needs, design system solutions, and ensure successful implementation to drive efficiency and productivity. You will play a key role in the...
-
Supervisor - Reservation System
2 weeks ago
Montréal, Canada Air Inuit Full time**AIR INUIT CORPORATE PROFILE** Air Inuit has been providing essential scheduled, chartered, cargo and emergency air transport services to Nunavik and beyond - 24 hours a day, 365 days a year - for over 42 years. Collectively owned by the Inuit of Nunavik, through Makivik Corporation, the airline operates a fleet of 30 aircraft and employs approximately 800...
-
Systems Analyst
3 days ago
Montréal, Canada Air Inuit Full time**AIR INUIT CORPORATE PROFILE** Air Inuit has been providing essential scheduled, chartered, cargo and emergency air transport services to Nunavik and beyond - 24 hours a day, 365 days a year - for over 42 years. Collectively owned by the Inuit of Nunavik, through Makivik Corporation, the airline operates a fleet of 30 aircraft and employs approximately 800...
-
Montréal, Canada Tecsys Full time**Business Systems Analyst / Analyste des Systèmes d'Affaires** We’re growing and our IT department is looking for a creative and talented **Business Systems Analyst **to join the team. Who are we? Tecsys is a team of 600 plus dynamic individuals who care about a job well done. We set ourselves apart in our commitment to the health industry by helping...
-
Market Supervisor
1 week ago
Montréal, Canada TMX Group Limited Full timeVenture outside the ordinary - TMX Careers The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action,...
-
Business Analyst, Financial Systems
20 hours ago
Montréal, QC, Canada TC Transcontinental Full time**Business Analyst, Financial Systems**: **Create value at TC Transcontinental**: **At TC Transcontinental, we’ve got it made, and that's because of the expertise of our team.**: We are currently seeking a Business Analyst, Financial Systems, to join our Information Technology team. **When your actions lead to success.**: - Manage service requests,...