Administrative Assistant

4 days ago

North Vancouver, Canada Forbes IT Solutions Ltd. Full time

**Quoting & Billing**

**ob Title**: Administrative & Operations Assistant
**Company**: Forbes IT Solutions Ltd.
**Reports To**: CEO/CIO
**Location**: North Vancouver, BC

**About Forbes IT Solutions**

Forbes IT Solutions is a fast-growing Managed IT Service Provider specializing in dental and healthcare technology across Canada. We handle everything from IT infrastructure, data security, and cloud backup to national-level managed service contracts. Our team values precision, reliability, and strong communication and we’re looking for someone who can help us keep things running smoothly behind the scenes.

**Position Overview**

We’re looking for a highly organized and detail-oriented **Administrative & Operations Assistant** to support the CIO and the Forbes IT team in day-to-day operations. This role involves a mix of administrative coordination, client communication, scheduling, invoicing, and marketing support. You’ll act as a key connector between clients, technicians, and vendors ensuring every job runs efficiently from quote to completion.

**Key Responsibilities**
- Create and manage client quotes and estimates based on project scopes.
- Generate invoices, send them to clients, and follow up for payment collection.

**Scheduling & Coordination**
- Schedule site visits, service calls, and installations for technicians.
- Contact clinics and coordinate visit times that work with their operations.
- Ensure all scheduled jobs have the required inventory, hardware, or parts available.

**Project & Operations Support**
- Assist the CIO with ongoing projects, internal tasks, and documentation.
- Communicate with inventory team, track shipments, and confirm product availability with the inventory team.

**Marketing & Growth Support**
- Support Forbes IT’s online presence through light social media activity.
- Assist with outreach and introductions to potential new clients.

**Qualifications**
- 2+ years of administrative or coordination experience (preferably in IT, healthcare, or service industries).
- Strong communication and organizational skills.
- Proficiency in Microsoft 365, Excel, and general office software.
- Comfortable learning CRM and quoting systems (experience with QuickBooks or similar is a plus).
- Ability to multitask and work independently in a fast-paced environment.
- Professional, friendly, and confident when speaking with clients and vendors.

**Why Join Forbes IT**
- Work directly with the leadership team in a growing national company.
- Exposure to both technical and business operations in the IT industry.
- Competitive pay with performance-based growth opportunities.
- Flexible and collaborative work culture.

**Job Types**: Full-time, Permanent

Pay: From $25.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Ability to commute/relocate:

- North Vancouver, BC V7P 3S1: reliably commute or plan to relocate before starting work (required)

Application question(s):

- As part of our hiring process, are you comfortable with us conducting a background check?
- If needed, would you be able to provide references from previous employers?
- Are you on work visa?
- Are you comfortable multitasking, or do you find it stressful when several requests come in quickly?

**Experience**:

- Administrative: 2 years (required)

**Language**:

- English (required)

Work Location: In person

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