Dispatcher

2 days ago


North Vancouver, Canada Groupe Océan Full time

World-class company and Quebec flagship, Ocean Group is a leader in the Canadian marine industry. We have built our history and reputation with our employees. We believe in developing and maintaining a strong culture based on the prevention of health, safety and environmental. We promote a healthy, safe and respectful work environment for our surroundings and our host communities. Within our various talented teams, we find employees driven by a desire to make a difference and who integrate our values of excellence, integrity and respect. Come and take on challenges within a company with great ambitions and put your passion to work. Come “live Ocean”

**BRIEF JOB DESCRIPTION**

Reporting to the Supervisor
- Dispatch, the position holder dispatches ship escort requests for navigation on the Vancouver area. He enters all relative information pertaining to requests and navigation needs in the data processing system.

**RESPONSABILITIES**
- Receive requests for ship accompaniment;
- Coordinate the assignment of a Captain to ships that request it, based on other ongoing escort operations;
- Answer calls from Captains to assist them in resolving issues that arise, and inform the Manager;
- Receive Captains’ records of operations and enter data into the system;
- Regularly update the distribution table to ensure proper coordination of requests;
- Ensure a watchful eye on naval activities on the Vancouver area;
- Ensure that phone calls are answered and client requests are taken;
- Participate and support the activities of the Health, Safety and Environment Management System.

**REQUIREMENTS**
- Diploma in transportation logistics or any other training relevant to the position;
- 1 to 2 years’ experience in transportation logistics;
- Customer service skills and facility to express oneself;
- Excellent organizational skills and ability to adapt;
- Enjoy team work;
- Experience in the maritime field (an asset);
- Available to work day, evening, night or weekend rotating shifts according to the schedule.

**WHAT WE OFFER**
- A full range of benefits;
- Deferred Profit Sharing Plan (DPSP);
- Free employee assistance program for the whole family;
- Free parking;
- An office located in Vancouver.
- NB: Ocean Group subscribes to an Equality Access Program and invites women, visible minorities, First Nations and Inuit people and persons with disabilities to apply. The use of the masculine gender in this document is only intended to lighten the text. We believe in the principle of employment equity and are open to measures of accommodation in the selection process._

Type d'emploi : Temps plein, Permanent

Avantages:

- Assurance Dentaire
- Assurance Invalidité
- Assurance Maladie Complémentaire
- Assurance Vie
- Assurance Vision
- Événements d'Entreprise
- Programme d'Aide aux Employés
- Réductions Tarifaires
- REER Collectif
- Régime de retraite
- Régimes de participation aux bénéfices
- Stationnement sur place

Horaires de travail:

- Quart de jour

Lieu du poste : Un seul lieu de travail


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