Dispatcher

6 days ago


North York, Canada 1512081 Ontario Limited oa Abrams Towing Full time

Are you organized, calm under pressure, and great at problem-solving? Do you thrive in a fast-paced environment where safety, teamwork, and communication are top priorities? Join Abrams Towing

**About Us**

We are the largest towing towing company in Canada, proudly serving the GTA and surrounding areas. From roadside assistance to accident recovery, we provide dependable, around-the-clock service to our community. Our drivers and employees are our backbone, and we are committed to creating a supportive, safety-first environment where everyone feels valued.

**What You’ll Do**

As a Dispatcher, you'll be the vital link between our customers and our drivers. Your primary responsibilities will include:

- Coordinating towing and roadside service calls
- Dispatching drivers in a timely and efficient manner
- Monitoring driver status and workload using dispatch software
- Communicating with customers and providing accurate ETAs
- Maintaining up-to-date records of calls and services provided
- Supporting drivers in the field and prioritizing their safety
- Collaborating with the management team to improve operations

**What We’re Looking For**
- Experience in dispatching (preferred but not required, we’ll train the right person)
- Strong multitasking and organizational skills
- Excellent communication and problem-solving abilities
- Calm and professional phone manner
- Ability to work in a fast-paced, high-pressure environment
- Knowledge of the GTA is a strong asset

**What We Offer**
- Supportive team environment
- Commitment to the safety and wellness of all staff
- Training and ongoing development
- Modern equipment and software

Pay: $19.00-$20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Work Location: In person


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