Office Manager

**Position Summary**

Functions as the primary strategic business leader of the business with responsibility for all aspects of the operation, including customer satisfaction, human resources financial performance, sales and revenue generation and delivering a return on investment to the business. The position is responsible for providing strategic direction and policy to Modern Aluminum on financial and administrative matters, ensuring the current and future needs of the organization can be met. Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding customer expectations, increased profit and market share. Holds team accountable for strategy execution and guides their individual professional development. Builds customer loyalty through proactive communication, setting and managing expectations and delivering solid business results.

**Qualifications**
- **Education & Certification**_
- College Diploma or University Degree in Business Administration or other related field.
- Certified Management Accountant designation is an asset.
- **Work Experience **_
- 7 - 10 years’ experience in manufacturing operations.
- 5+ years’ experience in Production and Inventory Processes
- 5+ years’ of senior management experience.
- **Specific Competencies **_
- Outstanding leadership skills
- Direct working knowledge of operations, and warehouse management.
- Strong knowledge of MS Office products; Excel, Word.
- Strong knowledge of warehouse documentation with good writing skills.
- Ability to interpret and act upon complex instructions.
- Excellent analytical and problem-solving skills.
- Strong written and verbal skills to communicate with all levels of the organization and customers.
- A proven track record of coaching, mentoring and developing direct reports and subordinates.
- Excellent conflict resolution skills, diplomacy, and tact
- Excellent planning and resource allocation skills.
- Strong attention to detail and ability to follow instructions precisely.
- Knowledge of safety legislation (WHMIS) and safe work practices.
- Ability to work well independently and as part of a team.
- Excellent organizational / time management skills.

**Key Responsibilities**

**Administration**

1. Understand the overall performance of the organization and address any operational concerns that could impact the business.

2. Effectively manage costs to improve efficiency.

3. Ensure exceptional relationships with cross functional teams.

4. Leads, manages, and oversees service delivery activities of the team, including directing activities, and ensuring work is completed on time and while meeting quality standards.

5. Utilize performance metrics in all departments to enhance operational success.

6. Develop and encourage strong working relationships at all levels of the business.

7. Deliver financial results while ensuring compliance with company policies and corporate governance.
- **Audit, Compliance, and Internal Controls**_

8. Oversees financial and internal controls, ensuring Modern’s policies, procedures, and controls are sufficient, well-designed, and properly followed, and that the company remains in compliance with regulatory and legislative requirements.

9. Supports and oversees the year-end financial information for audit purposes and regulatory filings.

10. Serves a key role in leading effective risk management, ensuring the organization continues to deliver on its commitment to its customers.

11. Provides month end reporting to the Controller.

12. Responsible for the Annual Physical Inventory Count and physical inventory reconciliation.

13. Maintain and create SKU’s and BOM’s.

14. Ensures compliance with all relevant legislation relating to the scope of the operations.

15. Ensures all audits and statutory compliance are carried out on time, in line with regulations and compliance requirements; prepares compliance reports for the President and Controller as required.

16. Ensures effective internal controls are in place and compliant with GAAP and applicable local, provincial, and federal regulatory laws and rules for financial and tax reporting.

**Financial Management**

17. Drives best financial practices within Modern Aluminum; accountable for financial management including financial planning, budgeting and forecasting, accounting and financial reporting, governance and compliance, procurement and management of audits, costs, cash flow, risk, contracts and equipment.

18. Provides financial guidance and strategic direction on organizational matters and ensures the prudent management of Modern’s resources including cash, risk management, and research of funding sources.

19. Conducts biweekly payroll and cheque runs.

20. Provides timely and accurate analysis of Sales Budget to assist the President and Sales team in decision-making.

21. Conducts monthly bank and general ledger reconciliation.

22. Review short
- and long-term goals considering ex