Administrative Assistant

2 weeks ago


Nanaimo, Canada Ears To You Full time

**We are looking for an organized and professional administrative assistant for our mobile hearing clinic. Ears to You is a new hearing aid company on Vancouver Island which offers exclusively to-your-door mobile hearing services; the first of its kind in British Columbia. Ears to You was started by a very experienced hearing health specialist team to change the way patients receive hearing care. You will be responsible for running our mobile audiology clinic from a central office located in Nanaimo. This is a full-time salaried position for someone who is highly organized and excels at customer service and clinical administration.** **Location: Nanaimo, BC** **Salary**: $40,000 - $48,000 per year Schedule: 9:00 am to 5:00 pm, Monday to Friday Reports to: Senior Audiologist Experience: >2 years’ administrative assistant experience (health-care related clinic desirable). Your description: You are a motivated individual who thrives in a clinical environment helping others. You are an expert in customer service, both in person and over the phone. You enjoy guiding clients through their journey, and have experience managing a calendar. You have an engaging, outgoing personality and genuinely enjoy helping people. Retail, and/or clinical experience is an advantage. Every person you interact with leaves with a solution. Essential knowledge and competencies required: - Microsoft suite - Online ordering systems for medical devices/supplies, and claiming to third parties - Familiarity with the Freedom of Information and the Protection of Privacy Act (FIPPA) - Attention to detail - Highly organized - Professional and friendly telephone manner Position Tasks/Duties: - Scheduling client appointments over the phone - Ordering hearing aids, molds and office supplies - Trouble-shooting client concerns and questions over the phone and delegating to a hearing professional when required - A solid grasp of hearing aid pricing and models - Interfacing with 3rd party insurers such as VAC, FNA, and XXXX - Facilitating the day-to-day running of the clinic (including filling) Offer and benefits: - On-the-job training - 2 weeks paid vacation per year - 5 paid sick days - Comprehensive medical benefits **Job Types**: Full-time, Permanent **Salary**: $17.00-$22.00 per hour Additional pay: - Bonus pay **Benefits**: - Casual dress - Company events - Dental care - Extended health care - Paid time off - Vision care - Work from home Schedule: - Monday to Friday Ability to commute/relocate: - Nanaimo, BC V9T 6E1: reliably commute or plan to relocate before starting work (preferred) **Education**: - Bachelor's Degree (preferred) **Experience**: - Front desk: 2 years (preferred) - Administrative experience: 2 years (preferred)



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