Customer Care Representative

2 weeks ago


Burlington, Canada Sonova Full time

Burlington, Canada Customer Care Representative - 156778 - Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment?_ - Are you passionate about providing customer service that exceeds expectations?_ If so, we think you belong here at **Connect Hearing** as a **Customer Care Representative****Who we are**: Connect Hearing Canada is one of the strongest networks of hearing care clinics across Canada and is a part of the Sonova family of brands. We're passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.**Working Location**: Burlington, ON**Reporting to**: Regional Clinic Manager**A day in the life of a Customer Care Representative involves**: - Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals - Managing and maintaining client accounts while building relationships - Working with insurance companies to ensure successful third-party billing operations - Assist with cleanings and minor in-clinic device repairs - don’t worry, training provided **What you get in return**: - 20 dollars/hour starting wage based on full-time employment - Extended Health Benefits Package from day one - 3 weeks vacations to start, increasing with tenure - 6 days of personal time in your first year - Additional days off, including your Birthday - Monday - Friday (business hours) - Eligible for Quarterly Bonus - Growth and development opportunities including education sponsorship **We'd love to hear from you if**: - You possess strong communication and customer service skills - You have experience or would enjoy working on and reconciling accounts receivable - Your aligned with our value of helping others - You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge **Don't think you meet the criteria?** If you’re willing to go all in and learn, we'd still love to hear from you- **More About Us**: We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.- Connect Hearing is a proud to be a member of the Sonova Family of brands. Sonova is a leading provider of innovative hearing care solutions, not just a company that makes products: but a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations. Through core business brands like Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova - Sonova develops, manufactures and distributes solutions that push the limits of technology and redefine the future of the hearing care industry. The talented and committed employees all over the world know they contribute to something greater than themselves - they create sense_ Sonova is an equal opportunity employer



  • Burlington, Canada Sonova Full time

    Burlington, CanadaCustomer Care Representative - Are you looking for an opportunity to make a difference?Are you comfortable in a fast-paced retail clinic environment?_ - Are you passionate about providing customer service that exceeds expectations?_ - If so, we think you belong here at - **Connect Hearing** as a - **Customer Care Representative**!**This is...


  • Burlington, Canada Edge Imaging Inc Full time

    **About Edge** Edge Imaging is the leading Canadian school Photography Company. Edge is made up of over 400 employees with countless years of digital capture and school photography experience. Our state-of-the-art photo lab and customer care centre are located in Burlington, Ontario. Servicing over 2,300 schools across Canada. Edge Imaging is committed to...


  • Burlington, Canada CAA INSURANCE Full time

    We are hiring a Customer Care Representative in our Burlington store. This one year contract role will work between 24 and 40 hours per week serving our Members and Customers. As Canada's largest automobile association, we are passionate about keeping our Members safe-- whether they are on the road, at home, or travelling abroad. Meeting the diverse needs...


  • Burlington, Canada Arctic Traveler Canada Ltd Full time

    The Customer Service Representative will interact with the company’s customers by addressing inquiries and resolving complaints. **_Duties/Responsibilities: _** - Collects and enters orders for new or additional products or services. - Monitors customer orders while working with purchasing department to ensure meeting customer requirements are met. -...


  • Burlington, Canada Omega Holdings Full time

    The Customer Service Representative will interact with the company’s customers by addressing inquiries and resolving complaints. - **Duties/Responsibilities**:_ - Collects and enters orders for new or additional products or services. - Monitors customer orders while working with purchasing department to ensure meeting customer requirements are met. -...


  • Burlington, Canada Intersurgical Ltd Full time

    **Customer Service Representative** **About Intersurgical** Intersurgical is a leading global manufacturer & supplier of a wide range of medical devices for respiratory care support. We provide flexible patient solutions for airway management, anesthesia, critical care, oxygen and aerosol therapy for use within emergency care, the hospital environment and...


  • Burlington, Canada Children's Education Funds Inc. Full time

    Job Summary: As a Customer Service Representative, you are the first point of contact with customers. In this role, you are responsible for providing prompt and effective service to our customers. Job Responsibilities: - Log communication with customers using our tracking system; - Demonstrate a strong understanding of our products; Job Requirements: -...


  • Burlington, Canada FBM Full time

    Foundation Building Materials is an ever growing company that started from the Southern U.S. and has since then, built up the name across the entire U.S. in a short period of time. And in recent years, acquired Canadian companies to transform the U.S. based company into a thriving North American company. With over 220 locations and over 5000 employees and...


  • Burlington, Canada Leggat Collision Centre Full time

    Are you passionate about delivering outstanding customer service in the automotive industry? Do you thrive in a fast-paced, team-focused environment? Leggat Collision powered by CARSTAR is looking for a Customer Service Representative to be the welcoming face and first point of contact for our valued clients. **About Us** Established in 1922, Leggat Auto...


  • Burlington, Ontario, Canada Aztex Enterprises Full time $43,000 - $47,000 per year

    Company Overview:AZX Sport is a global leader in the promotional products industry supplying advertising and marketing products to Fortune 500 companies. Quality, Service, and Partnership are our vision and our customers are our focusWe are a 5 Star and an A+ Supplier that has been in the industry for over 25 years and we are proud to have been named one of...