Customer Service Representative

2 weeks ago

Burlington, Canada Omega Holdings Full time

The Customer Service Representative will interact with the company’s customers by addressing inquiries and resolving complaints.
- **Duties/Responsibilities**:_
- Collects and enters orders for new or additional products or services.
- Monitors customer orders while working with purchasing department to ensure meeting customer requirements are met.
- Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.
- Ensures that appropriate actions are taken to resolve customers’ problems and concerns.
- Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
- Performs other related duties as assigned, including occasion backup in Shipping area.
- Assists with Accounts Receivable collection.
- **Required Skills/Abilities**:_
- Excellent communication skills including active listening.
- Service-oriented and able to resolve customer grievances.
- Proficient computer skills (Word, Excel, Outlook) with the ability to learn new software.
- Able to multi-task and work in a high paced environment.
- Bilingual in French and English
- **Education and Experience Requirements**:_
- High school diploma or equivalent.
- 3+ years' customer service experience required.
- **Physical Requirements**:_
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 (30-50) pounds at times.

Pay: $22.00-$26.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Customer service: 2 years (required)

Work Location: One location

  • Customer Service Representative

    2 weeks ago

    Burlington, Canada ServiceOntario (GTGI, Private Service Provider) Full time

    ServiceOntario office requires experienced counter service representative. A minimum of 1-year experience required. This is a fast-paced work environment serving customers in Burlington, Ontario. Services include the provision of information and issuance of health cards, driver’s licence, licence plates, stickers, Auto Dealerships (OMVIC), Ontario photo...

  • Customer Service Representative

    4 days ago

    Burlington, Canada Pioneer Pools Service Full time

    You will be provided with extensive training regarding procedures and equipment knowledge. At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency, and reliability. Customer satisfaction is at the core of our actions and decisions we make. We work as a collaborative...

  • Customer Service Representative

    6 days ago

    Burlington, Canada Pioneer Pools Service Full time

    You will be provided with extensive training regarding procedures and equipment knowledge. At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency, and reliability. Customer satisfaction is at the core of our actions and decisions we make. We work as a collaborative...

  • Customer Service Representative

    1 week ago

    Burlington, ON LP S, Canada Speedy Auto Service Full time $36,000 - $42,000 per year

    OverviewWe are seeking a dynamic and customer-focused Customer Service Representative to join our team in the automotive repairs industry. This role involves providing exceptional client support, managing sales inquiries, and handling administrative tasks to ensure smooth operations. The ideal candidate will possess excellent communication skills, be...

  • customer service representative

    2 weeks ago

    burlington, Canada Randstad Full time

    Customer Service Representative - BurlingtonAre you a customer service professional who thrives in a fast-paced, detail-oriented environment? Do you bring a proactive mindset, strong critical thinking skills, and a passion for creating an exceptional client experience?We’re currently hiring a Customer Service Representative to join a high-performing,...

  • Customer Service Representative

    2 weeks ago

    Burlington, Canada Quadra Full time

    **Position**: Customer Service Representative (2 positions) **Location**: Burlington, ON and Delta, BC **Status**: Contractual, full time (Contract duration: 18 months) - Replacement of maternity leave Overview Do you enjoy solving problems and having the freedom to work independently? Are you passionate about customer service? Do you like to have fun at...

  • Customer Service Representative

    6 days ago

    Burlington, Canada U-Haul Full time

    **Location**: 419 Plains Rd E, Burlington, Ontario L7T2C9 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team...

  • Customer Service Representative

    6 days ago

    Burlington, Canada Arctic Traveler Canada Ltd Full time

    The Customer Service Representative will interact with the company’s customers by addressing inquiries and resolving complaints. **_Duties/Responsibilities: _** - Collects and enters orders for new or additional products or services. - Monitors customer orders while working with purchasing department to ensure meeting customer requirements are met. -...

  • Customer Service Representative

    2 weeks ago

    Burlington, Canada FBM Full time

    Foundation Building Materials is an ever growing company that started from the Southern U.S. and has since then, built up the name across the entire U.S. in a short period of time. And in recent years, acquired Canadian companies to transform the U.S. based company into a thriving North American company. With over 220 locations and over 5000 employees and...

  • Customer Service Representative

    2 weeks ago

    Burlington, Ontario, Canada Aztex Enterprises Full time $43,000 - $47,000 per year

    Company Overview:AZX Sport is a global leader in the promotional products industry supplying advertising and marketing products to Fortune 500 companies. Quality, Service, and Partnership are our vision and our customers are our focusWe are a 5 Star and an A+ Supplier that has been in the industry for over 25 years and we are proud to have been named one of...