Front Desk/ Medical Office Administrator

2 weeks ago

Greater Toronto Area, Canada GraceMed Full time

GraceMed is a growing organization that offers a wide range of plastic and cosmetic surgeries, aesthetic procedures, and medical-grade skincare in multiple locations. Our purpose is to help a growing number of patients realize their true self, whether through cosmetic surgery, dermatology, medical aesthetics and/or hormonal health services. We are a caring organization with world-class medical professionals, that incorporates state-of-the-art technology with industry-leading procedures to provide best-in-class care for patients.

GraceMed is looking for experienced, customer-service oriented Front Desk and Medical Office Administrators to join our team Below are some more details about the responsibilities and qualifications.

**Responsibilities**:

- Welcome the patients in person and on the phone in a friendly and warm manner
- Answer incoming phone calls regarding treatments offered, appointment times, consultation fees
- Share information about available services, procedures and products
- Schedule appointments for consultations and procedures
- Register patients and entering data in computer system including contact information
- Making appointment reminder calls
- Preparing, maintaining, and updating patient files/charts
- Preparing labels for specimens and sending off specimens to laboratory
- Performing financial transactions such as debit, credit card and cash
- Performing billing transactions through Medical EMR system
- Maintaining cleanliness of reception area and examination rooms

**Qualifications**:

- Previous customer focused role and/or clinic experience
- Strong organizational and time management skills,
- Self-starter, with a proven track record of high performance
- Outstanding communication skills and excellent phone demeanor
- Extremely high proficiency in technology and software programs and the ability to learn new programs quickly
- Excellent written and verbal communication skills
- Ability to handle confidential information
- Engaging personality and optimistic outlook

If you are interested in learning more, please submit your resume along with your interest in full time, part time and desired location or city.

Why join us:

- Competitive salary
- Employee benefits plan (External and Internal)
- Staff discount on medical-grade skin care and aesthetic services
- Warm and personable team-based atmosphere
- Work alongside the industry's top talent
- Access to cutting edge technology
- Career advancement opportunities

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