Front Desk/Administrator

2 weeks ago

Toronto, Ontario, Canada Aptitude Full time


Job Summary:
We are seeking a professional and organized Front Desk Administrator to serve as the first point of contact for clients and visitors. The Front Desk Administrator will manage front-desk activities, including greeting visitors, handling inquiries, managing appointments, and performing general administrative duties. The ideal candidate has excellent communication skills, a friendly demeanor, and the ability to multitask effectively in a fast-paced environment.

Key Responsibilities:

  • Greeting and Reception: Welcome visitors warmly, provide assistance, and direct them to the appropriate person or department.
  • Phone and Email Management: Answer and direct phone calls and emails, respond to inquiries, and handle routine requests professionally.
  • Appointment Scheduling: Manage appointments and maintain scheduling records for staff or clients as needed.
  • Record Keeping and Data Entry: Maintain accurate records, update databases, and handle filing and document management.
  • Mail and Deliveries: Handle incoming and outgoing mail, packages, and courier services.
  • Office Supplies Management: Monitor office supplies inventory and coordinate orders to ensure adequate stock levels.
  • Administrative Support: Provide general administrative support to office staff, including preparing documents, handling correspondence, and assisting with meetings.

Qualifications:

  • Experience: Previous experience in an administrative or receptionist role is preferred.
  • Communication Skills: Strong verbal and written communication skills, with a friendly and professional demeanor.
  • Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • Technical Proficiency: Proficiency with office software (e.g., Microsoft Office Suite) and familiarity with office equipment, such as phones, printers, and copiers.
  • Customer Service Orientation: Ability to handle inquiries and requests courteously and efficiently.

Additional Requirements:

  • Professional Appearance: Maintain a professional appearance and adhere to the office dress code.
  • Attention to Detail: Accuracy in data entry and record-keeping tasks.
  • Flexibility: Willingness to support other administrative tasks as needed and adapt to changes in office routines.

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