Administrative Assistant

**About Us**

First Nations Insurance Services Limited Partnership was founded in 1987, and has been committed to delivering exceptional products and customer service to our clients for the past 35+ years. Our 100% First Nations owned company is the largest Saskatchewan based Indigenous Group Benefits and Pension Broker. We are a trusted partner to over 5,500 clients and we offer a full suite of Group Insurance, Group Pension, and Individual products, available to all businesses in all industries.

**Career Opportunity**

First Nations Insurance (FNIS) is growing and seeking an Administrative Assistant to join us in our Saskatoon office. We are looking for a career driven individual who is focused on growing their insurance and pension industry knowledge and experience.

At FNIS, we believe that building a great business means taking care of clients, communities, and each other with equal commitment.

As an **Administrative Assistant, **you will support our Group Pension clients and Advisors by verifying correct information on documentation, handling client inquiries, entering data and maintaining required filing systems.

**Why you’ll like working with us**:

- Open, flexible, and welcoming workplace
- Plenty of opportunities to grow and learn
- We are continuously improving and value your feedback
- You will be respected and supported for who you are the value you bring to the table
- Employee benefits and pension plan, including extended health, dental, vision, life and disability coverage
- Personal and professional development opportunities

**Why we’ll like you**:

- You’re focused and have a track record of satisfied clients
- Building authentic relationships comes naturally to you
- You’re an exceptional communicator
- You have experience in the finance and/or insurance industry and enjoy helping people reach their goals
- You’re organized, you can prioritize, and you take customer privacy seriously

**Your role as an Individual Pension Advisor with FNIS will include**:

- Supporting existing group pension clients, following up on outstanding items/documentation that require additional clarification
- Answering queries related to Pension and directing calls, escalating as required
- Reconciling group pension remittances and communicating with clients on discrepancies
- Maintaining documentation and filing systems for Insurance and Pension (both hard copy and electronic)
- Coordinate and book meetings for Pension Advisors
- Maintain and update procedure and process notes applicable to the role
- Responsible for minute taking, getting minutes approved by the Supervisor and filing
- Perform receptionist duties as required
- Other duties as assigned

**Role Requirements**:

- Ability to work independently and as a team member
- Ability to prioritize and multi-task
- Knowledge of computers and software products
- Organized, trustworthy, respectful, diplomatic, and approachable
- Excellent communication skills internally and externally, i.e. Staff, Clients, Pension Administrators, Plan Members, the Insurances Carrier(s) and the General Public
- Professionalism and confidentiality when dealing with highly confidential personal, financial and medical information
- Ability to problem solve to resolve concerns and identify matters that need to be escalated

**Educational Requirements**
- Office or Administration Certificate or Diploma, or two years' experience working in an office environment
- Experience of knowledge of pension plans or human resources would be an asset

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Prince Albert, SK S6V 8B7: reliably commute or plan to relocate before starting work (required)

Application question(s):

- This is a Full-Time in-office role based out of our Prince Albert office. Please confirm you are willing to work in office full-time.

Work Location: In person