Restaurant Operations Leader
2 weeks ago
The Shift Supervisor is a vital position in our Burger King Niagara Falls team, responsible for leading restaurant operations during assigned shifts. This role involves overseeing labor, inventory variance, and guest feedback responses, ensuring seamless and efficient service delivery.
Key Responsibilities- Lead restaurant operations during assigned shifts, including opening and closing procedures.
- Provide clear direction to Team Members, setting an example of hard work and commitment.
- Delegate tasks effectively, promoting teamwork and collaboration among team members.
- Motivate Team Members to deliver exceptional guest experiences, exceeding expectations with food and friendly service.
- Address guest feedback and complaints in a timely, friendly, and professional manner.
- Direct, train, and motivate Team Members on each workstation during shifts.
- Ensure compliance with government regulations, company policies, and safety protocols.
- Minimum 1-2 years of experience in food preparation or service, with previous supervisory experience preferred.
- Completion of secondary school required.
- Demonstrate English language proficiency, enabling clear speech and reading comprehension.
- Ability to write routine reports and correspondence.
- Flexibility to work evenings, weekends, and holidays, with prompt and regular attendance expected.
We offer a competitive hourly rate of $17.35, with opportunities for bonus pay and overtime compensation. Additionally, you will enjoy a range of benefits, including:
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Vision care
Burger King Niagara Falls values teamwork, innovation, and customer satisfaction. If you are a motivated leader who thrives in fast-paced environments, we encourage you to apply for this exciting opportunity.
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