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Restaurant Operations Manager

1 month ago


Niagara Falls, Ontario, Canada Burger King Restaurant Full time
About the Role

We are seeking a highly skilled Restaurant Operations Manager to join our team at Burger King Restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high-quality food products.

Key Responsibilities
  • Staff Management: Supervise and coordinate the activities of staff who prepare and portion food, including training them in job duties, sanitation, and safety procedures.
  • Scheduling and Budgeting: Establish work schedules and prepare budget and cost estimates to ensure efficient operations.
  • Customer Service: Address customers' complaints or concerns and ensure that food and service meet quality control standards.
  • Record Keeping: Maintain records of stock, repairs, sales, and wastage.
  • Reporting: Prepare and submit reports to management.
Requirements
  • Education: College/CEGEP degree or equivalent experience.
  • Experience: At least 1 year of experience in a supervisory role in the food service industry.
  • Language: Fluent English language skills.
Working Conditions

This is a fast-paced environment with tight deadlines, requiring strong organizational and time management skills. The successful candidate will be able to work under pressure and maintain a positive attitude in a dynamic environment.

Compensation Package

We offer a competitive salary range of $$$45,000 - $55,000 per annum, depending on experience, plus benefits.

About Us

Burger King Restaurant is a leading quick-service restaurant chain committed to serving high-quality food and delivering exceptional customer service. We value our employees and strive to create a positive and supportive work environment.