Restaurant Operations Supervisor

3 days ago


Niagara Falls, Ontario, Canada Arby's Restaurant Full time
About the Role

We are seeking an experienced Restaurant Operations Supervisor to oversee our food service team at Arby's Restaurant. As a key member of our management team, you will be responsible for ensuring seamless day-to-day operations and delivering exceptional customer experiences.

Key Responsibilities
  • Establish effective work schedules to meet business demands.
  • Procure food and kitchen supplies in a timely manner.
  • Supervise and coordinate activities of staff who prepare and portion food, promoting efficiency and productivity.
  • Train staff on job duties, sanitation procedures, and safety protocols.
  • Evaluate ingredient and supply needs for meal preparation and maintain accurate records.
  • Select and hire qualified food service staff to support our team.
  • Monitor and ensure that food quality and service standards are consistently met.
  • Develop and manage budgets, forecasting costs and revenues.
  • Cultivate positive relationships with customers, addressing their concerns and resolving issues promptly.
  • Maintain accurate records of inventory, repairs, sales, and waste.
  • Present regular reports to senior management, highlighting key performance indicators.
About You

To succeed in this role, you will need:

  • A secondary (high) school graduation certificate.
  • At least 7 months of experience in a similar position.
  • Excellent communication skills, with the ability to motivate and train staff effectively.
  • Strong organizational and time management skills, with a focus on meeting deadlines.
  • Familiarity with restaurant operations and a passion for delivering exceptional customer experiences.
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary range of $45,000 - $60,000 per year, based on experience.
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A comprehensive benefits package, including health insurance, retirement planning, and paid time off.
  • The chance to work with a leading fast-food brand, known for its quality products and excellent customer service.


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