Residential Leasing Specialist
1 week ago
We are seeking an exceptional Residential Leasing Coordinator to join our team at UBC Properties Trust, a renowned leader in property development and management. This is a fantastic opportunity to work in a dynamic environment and contribute to the success of our organization.
About Us
UBC Properties Trust was established in 1988 with a mission to build financial legacy and create innovative spaces to live and learn. We develop, service, and lease residential land at UBC to create communities and build UBC's endowment for future generations. Our team consists of experienced professionals who share a passion for delivering exceptional customer service and creating vibrant living environments.
The Role
As a Residential Leasing Coordinator, you will be responsible for promoting our portfolio and community, assisting tenants with all tasks required to smooth their transition, and providing personalized service from start to finish. You will be the first point of contact for leasing matters, responding promptly and demonstrating professionalism at all times.
Key Responsibilities
- Answer phone enquiries and respond promptly to emails regarding potential tenancy questions
- Communicate with applicants regarding suite availability and ensure follow-up is completed to waitlist inquiries
- Update website regarding suite availability, update, and post advertisements
- Arrange vacant suite showings for potential tenants
- Track all phone, emails, walk-ins, and record in spreadsheet
- Co-ordinate with Housing Programs Coordinator: Applicant tracking for housing (Update weekly/ad hoc spreadsheet)
- Tracking Client/VIP
- Updating vacancy spreadsheet
- Provide HRS Office with any Ad Hoc Information Request from VGH
- Complete and review confirmation of UBC employment, prepare new lease, track lease agreement end dates, lease renewals, and rent increase letters
- Input Accounting forms into Yardi and complete monthly UBC Treasury Reports
Requirements
To succeed in this role, you will require:
- A relevant Diploma or Degree
- A minimum of 2 years' experience in the real estate or property management industries
- Excellent communication and interpersonal skills, both verbal and written
- Maturity and self-motivation as a team player
- Ability to allocate one's time effectively and manage tight deadlines
- Proficiency with MS Office
- Experience with Yardi Breeze is an asset
- Demonstrated knowledge of governing legislation such as the Residential Tenancy Act, Human Rights Code, Personal Information Protection Act of British Columbia, Building Code, Fire Code, and Occupational Health and Safety
Benefits
We offer a competitive salary range of $55,000 - $65,000 per annum, depending on experience, as well as a comprehensive benefits package, including health, dental, and vision coverage, and a generous retirement plan. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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