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Restaurant Operations Manager

2 months ago

Toronto, Ontario, Canada Positano Restaurant Full time
Restaurant Manager Job Description

We are seeking a skilled Restaurant Manager to lead our team at Positano Restaurant. As a key member of our management team, you will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Evaluate and optimize daily operations to improve efficiency and customer satisfaction.
  • Develop and implement strategies to increase sales and revenue.
  • Supervise and mentor a team of 3-4 staff members to ensure they have the skills and knowledge needed to excel in their roles.
  • Monitor and maintain inventory levels, ensuring that we have the necessary supplies to meet customer demand.
  • Ensure that all health and safety regulations are followed, maintaining a clean and safe environment for our customers and staff.
  • Negotiate with clients for catering and facility use, providing exceptional customer service and building strong relationships.
  • Address customer complaints and concerns in a professional and timely manner.
  • Provide exceptional customer service, ensuring that every customer has a positive experience at Positano Restaurant.
Requirements:
  • 2 years of experience in a restaurant management role.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and multitask.
  • Accurate and organized, with a focus on attention to detail.
  • Client-focused and efficient, with excellent oral and written communication skills.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a talented team and contribute to the success of Positano Restaurant.