Procurement Clerk

1 month ago

Halifax, Nova Scotia, Canada Government of Nova Scotia Full time
About the Role

The Government of Nova Scotia is seeking a highly skilled IT Procurement Clerk to join our team in the Department of Cyber Security & Digital Solutions. As an IT Procurement Clerk, you will play a critical role in ensuring the smooth delivery of procurement services to clients within the NS Government and Nova Scotia Health/IWK.

Key Responsibilities
  • Process client requests to purchase hardware and software
  • Work with Service Level Agreements and Operational Level Agreements
  • Perform various administrative assignments
  • Deliver IT Tier 1 support in procurement services
  • Problem solving and solutions
  • Process IT Procurement Invoices
  • Process IT Procurement Purchase Orders
  • Reconcile financial billing statements
  • Update ticket system and database
  • Work with automated procurement systems and tools
  • Manage and resolve escalations pertaining to the procurement and delivery of IT hardware and software
  • Work with software license management
  • Work independently and as a team member
  • Work with senior leadership and executives on Service Excellence Requests
  • Work with vendors to build relationships
  • Work in a high-pressure and fast-paced environment with the ability to multitask and meet strict deadlines
  • Timely resolution to procurement and billing inquiries
Requirements
  • Proven experience in IT procurement and service delivery
  • Passion for working in IT procurement and with IT vendors
  • Experience in IT technology and understanding of current technology trends
  • Experience in procurement services such as purchasing goods, billing, analyzing, and problem-solving
  • Detail-oriented
  • Ability to interact with all organizational levels and demonstrate strong professional presence
  • Ability to communicate and ensure the client is well-informed of the necessary steps to resolve their issues
  • Ability to schedule tasks and priorities in a fast-paced environment
  • Demonstrated ability to troubleshoot, recommend, and implement solutions
  • Promote and maintain a professional and positive attitude between different teams during times of pressure
  • Knowledge of software such as FileNet, Assyst, SAP, Adobe, Excel, Outlook Email, Ticketing tools
  • Knowledge of procurement processes
  • Knowledge of IT Asset Management including IT Hardware & Software
Education and Experience

To be successful in this position, you have a High School diploma as well as four (4) years of experience where. An equivalent combination of training and experience may be acceptable.

We will assess the qualifications using one or more of the following tools: written test, oral presentation, interview, and reference checks.

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