Restaurant Operations Manager

1 week ago


Whitehorse, Yukon, Canada Turnaround Foods Ltd Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Turnaround Foods Ltd. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our restaurant, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Leadership and Management
    • Lead and motivate a team of staff to achieve high standards of customer service and food quality.
    • Conduct performance reviews and provide coaching and development opportunities to improve staff performance.
  • Operations and Logistics
    • Oversee the management of inventory, supplies, and equipment to ensure efficient and cost-effective operations.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Financial Management
    • Manage budgets and financial reports to ensure accurate forecasting and financial performance.
    • Identify opportunities to reduce costs and improve profitability.
  • Customer Service
    • Ensure that all customers receive exceptional service and have a positive dining experience.
    • Address customer complaints and concerns in a professional and timely manner.
Requirements
  • Education and Experience
    • 3 years to less than 5 years of experience in a restaurant management role.
    • Secondary (high) school graduation certificate.
  • Skills and Qualifications
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and make decisions quickly.
    • Strong analytical and problem-solving skills.
    • Valid driver's licence and own vehicle.
What We Offer
  • Competitive Salary and Benefits
    • Competitive salary and bonus structure.
    • Group insurance benefits.
    • Life insurance.
    • Dental plan.
    • Health care plan.
    • Paramedical services coverage.
    • Vision care benefits.
  • Opportunities for Growth and Development
    • Opportunities for career advancement and professional growth.
    • Training and development programs to enhance skills and knowledge.


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