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Restaurant Operations Manager

2 months ago


Whitehorse, Yukon, Canada Turnaround Foods Ltd Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Turnaround Foods Ltd. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our restaurant, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Leadership and Management
    • Lead and motivate a team of staff to achieve high standards of customer service and food quality.
    • Conduct regular performance reviews and provide constructive feedback to improve team performance.
  • Operations and Logistics
    • Oversee the management of inventory, supplies, and equipment to ensure efficient operations.
    • Develop and implement cost-saving initiatives to reduce waste and improve profitability.
  • Customer Service and Experience
    • Ensure that all customers receive exceptional service and have a positive dining experience.
    • Monitor customer feedback and implement changes to improve service and quality.
  • Marketing and Sales
    • Develop and implement marketing strategies to increase sales and drive business growth.
    • Collaborate with the sales team to identify new business opportunities and develop relationships with key customers.
  • Financial Management
    • Manage the restaurant's budget and financial performance to ensure profitability.
    • Monitor and control costs to ensure efficient use of resources.
Requirements
  • Education and Experience
    • 3 years to less than 5 years of experience in a restaurant management role.
    • Secondary (high) school graduation certificate.
  • Skills and Qualifications
    • Excellent leadership and management skills.
    • Strong communication and interpersonal skills.
    • Ability to work in a fast-paced environment and make decisions quickly.
    • Knowledge of food safety and sanitation procedures.
    • Valid driver's license and own vehicle.
What We Offer
  • Competitive Salary and Benefits
    • Competitive salary and bonus structure.
    • Group insurance benefits.
    • Life insurance.
    • Dental plan.
    • Health care plan.
    • Paramedical services coverage.
    • Vision care benefits.
  • Opportunities for Growth and Development
    • Opportunities for career advancement and professional growth.
    • Training and development programs to enhance skills and knowledge.