Territory Manager

1 month ago

Ottawa, Ontario, Canada Daniels Health Full time
Drive Business Growth as a Territory Manager

We are seeking an experienced Territory Manager to join our team at Daniels Health & Sharpsmart. This is a fantastic opportunity to take ownership of a crucial book of business in Ottawa and drive maximum value to our customers.

Key Responsibilities:
  • Grow business within existing accounts by developing and executing customer account strategies that align with defined key business metrics.
  • Develop new business opportunities within the territory by identifying upsell opportunities and auditing accounts.
  • Support the development and execution of customer account strategies that align with defined key business metrics, including client retention, revenue growth, cost savings, and profitability.
  • Become a trusted advisor within your portfolio of customers by deeply understanding their business and aligning their needs to our solutions.
  • Develop a blueprint for key accounts that includes contract terms and expiration, services and products we provide, buying group, etc.
  • Project Management and problem-solving to drive outcomes inter-departmentally for the customer.
  • Ongoing in-service education with clinical staff on our products and services related to safety, sustainability, efficiency, compliance, and education.
  • Be able to provide product expertise across our full-service offering.
  • Serve as a customer advocate internally while effectively collaborating with internal, cross-functional teams including operations, sales, logistics, and finance.
  • Ability to support new product installations or new program implementations at a customer site.
  • Support strategic customer meetings to communicate best practices, business results, and successes.
  • Support the facilitation of quarterly business reviews, and conduct pre-work audits, data assessment, and stakeholder feedback collation to be able to provide strategic recommendations and process improvements.
Requirements:
  • 4-6 years of sales and account management experience.
  • Experience in new business development.
  • Strong closing skills.
  • Strong relationship building skills.
  • Hospital services or related service industry experience highly desirable.
  • Excellent verbal and written communication skills.
  • Strong presentation skills with value-based selling confidence.
  • Outstanding computer-based skills; Microsoft Office, etc.

Daniels Health & Sharpsmart is an equal opportunity employer. We prohibit discrimination and harassment of any type and afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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