Head of Organizational Effectiveness

1 week ago


Toronto, Ontario, Canada CPP Investments Full time

About CPP Investments

CPP Investments is a professional investment management organization that globally invests the funds of the Canada Pension Plan (CPP) to help ensure long-term sustainability. With current assets under management valued in excess of $500 billion, CPP Investments is one of the most respected and fastest growing institutional investors in the world.

Our Mission

We attract and select high-calibre individuals from top-tier institutions around the globe to join our team. Our mission is to deliver strong, sustainable returns to our beneficiaries, while making a positive impact on the communities we serve.

About the Role

We are seeking a Director, Talent Management and Development to lead the elevation and activation of global talent practices and employee engagement in support of our multi-year transformation journey to $1 trillion assets under management. This role will be responsible for leading best-in-class global talent management and organizational effectiveness programs/processes aligned to strategic objectives.

Key Responsibilities

  • Lead, manage, develop, and coach a team of talent management and organizational effectiveness professionals to advance capabilities and achieve and sustain best-in-class programs, processes, and practices.
  • Partner with our Talent Business Partners, ED&I, and other COEs, business partners, and external vendors to continuously evolve and effectively implement and communicate talent programs/processes to meet the future needs of the organization.
  • Lead a multi-year implementation of a recently redesigned potential identification, talent review, and succession planning framework across the organization – in partnership with the Talent Business Partners and other COEs – to build a diverse and ready pipeline of high-potential successors for business-critical roles.
  • Lead the performance management program (objective setting, check-ins, calibrations, year-end assessments, and promotions) and development/career planning practices, which includes conducting a current-state assessment of the performance management program and redesigning as needed to enable a best-in-class approach and alignment with enterprise culture transformation objectives.
  • Lead the design, implementation, and change management of a coaching and assessment strategy in support of talent pipeline development, including the establishment of a framework for psychometric tool and vendor selection and evaluation.
  • Set and lead a measurement strategy to assess and monitor the effectiveness of talent management programs/processes and identify enhancements that will drive meaningful change.
  • Conduct and leverage analytics, expertise, and ongoing research on global leading practices and trends to deliver data-driven insights that advance strategic priorities and objectives.

Qualifications

  • Deep experience developing and leading large global transformational talent management and organizational effectiveness programs/processes and change initiatives, preferably in the financial or professional services industry.
  • Undergraduate or post-graduate degree or college diploma in a related field (e.g., Human Resources Management, Business Management) is preferred; professional designation (e.g., CHRE, CCMP) is advantageous.
  • Demonstrated business acumen, project management, change management, and design thinking in complex, global organizations.
  • Proven track record of internal and external relationship-building, influencing, and cross-functional partnership skills to drive stakeholder buy-in and sponsorship for talent program/process strategies.
  • Highly analytical – a demonstrated practice of sourcing, reading, and interpreting data to draw conclusions, make recommendations, and ensure data-driven decisioning.
  • Proven ability to make the complex simple and to organize and present complex information/concepts in a persuasive manner.
  • Current knowledge of the market, vendor landscape, emerging, and leading global trends, research, and practices.
  • Accomplished in identifying business needs, opportunities, talent solutions, and recommendations in an ambiguous, fast-paced, and constantly evolving environment.
  • Demonstrated ability to inclusively lead, inspire, and develop diverse relationships across all levels of the organization and beyond.
  • Exemplifies our Guiding Principles of Integrity, Partnership, and High Performance.


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