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Counter Sales Representative
1 month ago
Bumper to Bumper is a Canada-based company, part of the LKQ Group – North America's largest provider of alternative vehicle collision replacement products and the world's largest provider of alternative aftermarket parts.
Estimated Salary$60,000 - $80,000 per year, depending on experience and qualifications.
Job DescriptionA Day in the Life as a Counter Sales Representative:
- Greet customers with a positive, engaging, and welcoming attitude.
- Sell and support a diversified line of products via phone, fax, email, and over-the-counter, promoting Private Brands and eCommerce channels whenever possible.
- Handle customer transactions, including sales, returns, and defectives, in a timely manner.
- Ensure customers' parts orders are accurately filled and delivered in a timely and efficient manner.
- Reconcile transaction history and drawer at the conclusion of each shift.
- Operate the store point-of-sale system (PartsWatch), internet, and paper catalogue to search for parts and customer accounts, and to invoice and pull orders.
- Assist with merchandising activities, maintaining standards of appearance, coordinating, and cooperating with employees in the execution of plan-o-grams, overall product presentation, inventory management, signage, and various product initiatives to enhance the customer experience and maximize inventory turns.
- Follow all policies and standard operating procedures related to cash, credit, check, refund, and return policies.
- Work with the management team to react to customer service issues, customer complaints, and/or business opportunities.
- Contribute proactively to improvements in branch sales and profitability.
- Adhere to inventory control programs, in-stock standards, and all operating procedures.
- Effectively communicate with all store and support center team members, management, and customers.
- Other store support-related duties, including but not limited to supporting warehouse functions and delivery/pickup of product as required.
- Maintain the 'Never Say No' attitude/mantra and be the Ambassador for the Bumper to Bumper Brand.
The Ideal Candidate:
- Automotive parts experience in the automotive aftermarket (jobber) parts industry (minimum 1 year).
We offer a dynamic work environment, opportunities for career growth and development, and a competitive salary. If you're passionate about delivering exceptional customer experiences and have a strong passion for the automotive industry, we encourage you to apply.
Why Join Us?Bumper to Bumper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Long live your career at Bumper to Bumper
