Restaurant Operations Manager

1 week ago


Arnprior, Ontario, Canada Crossroads Foods Full time
About the Role

We are seeking a highly skilled Restaurant Assistant Manager to join our team at Crossroads Foods. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Menu Planning and Inventory Management

Develop and implement menu plans that meet customer demand and drive sales growth. Manage inventory levels to minimize waste and optimize profitability.

Cash Handling and Financial Management

Balance cash and complete balance sheets, cash reports, and related forms. Ensure accurate and timely financial reporting.

Staff Management and Development

Lead and motivate a team of restaurant staff to deliver exceptional customer service. Provide training and development opportunities to enhance staff skills and knowledge.

Customer Service and Relations

Ensure that customers receive exceptional service and respond promptly to customer complaints or concerns.

Marketing and Promotions

Develop and implement marketing and promotional strategies to drive sales growth and increase customer engagement.

Requirements
  • Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years of experience in a restaurant management role

Skills

Excellent communication and leadership skills, with the ability to motivate and inspire a team. Strong analytical and problem-solving skills, with the ability to make informed decisions.

Work Environment

This is a fast-paced environment that requires the ability to work under pressure. The successful candidate will be required to stand for extended periods and work in a combination of sitting, standing, and walking.

Personal Suitability
  • Client Focus

The ability to provide exceptional customer service and respond to customer complaints or concerns.

Excellent Oral Communication

The ability to communicate effectively with customers, staff, and suppliers.

Flexibility

The ability to adapt to changing circumstances and priorities.

Organized

The ability to prioritize tasks and manage multiple projects simultaneously.

Reliability

The ability to maintain a high level of reliability and accountability.

Team Player

The ability to work collaboratively as part of a team.

Health Benefits

We offer a comprehensive health care plan to ensure the well-being of our employees.

Support for Newcomers and Refugees

We are committed to supporting newcomers and refugees who have been displaced by conflict or natural disaster. We offer on-the-job training and support to help them integrate into our team.

Support for Youths

We offer on-the-job training tailored to youth to help them develop their skills and knowledge.

Support for Indigenous People

We develop and maintain relationships with indigenous communities, indigenous-owned businesses, and organizations to promote reconciliation and economic development.

Work Term

This is a permanent position with a 40-hour workweek.

Work Language

The primary language of work is English.



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