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Restaurant Operations Manager

2 months ago


Arnprior, Ontario, Canada Crossroads Foods Full time
About the Role

We are seeking a highly skilled Restaurant Assistant Manager to join our team at Crossroads Foods. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Menu Planning and Inventory Management

Develop and implement menu plans that meet customer demands and drive sales growth. Manage inventory levels to minimize waste and optimize stock levels.

Staff Management and Training

Lead and motivate a team of servers, hosts/hostesses, and kitchen staff to deliver exceptional customer service. Provide ongoing training and development opportunities to ensure staff are equipped to meet customer needs.

Customer Service and Relations

Ensure that all customers receive a high level of service, responding promptly to complaints and concerns. Foster strong relationships with regular customers to drive loyalty and retention.

Financial Management

Manage cash handling, balance sheets, and cash reports to ensure accurate financial records. Analyze sales data to identify trends and opportunities for growth.

Health and Safety

Ensure that all health and safety regulations are followed, maintaining a clean and safe environment for customers and staff.

Requirements
  • Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years of experience in a restaurant management role

Skills

Excellent communication and leadership skills, with the ability to motivate and train staff. Strong analytical and problem-solving skills, with the ability to manage multiple priorities.

What We Offer
  • Competitive Salary and Benefits

A competitive salary and benefits package, including a health care plan.

Opportunities for Advancement

Opportunities for career advancement and professional development.

Support for Newcomers and Refugees

Support for newcomers and refugees, including foreign credential recognition and on-the-job training.

Support for Indigenous People

Develops and maintains relationships with indigenous communities, indigenous-owned businesses, and organizations.