Examination Room Coordinator
4 days ago
Job Summary:
As a key member of the McMaster University team, the Examination Room Coordinator plays a vital role in ensuring the smooth execution of examinations. This position requires attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment.
Key Responsibilities:
- Distribute, collate, and collect examination papers, answer booklets, and associated exam materials in a timely and organized manner.
- Monitor students during examinations, providing support and assistance as needed, and escort students as required.
- Respond to inquiries from students, faculty, and academic departments in a professional and courteous manner, escalating issues as necessary.
- Ensure adherence to examination regulations and procedures, maintaining the integrity of the examination process.
- Administer student sign-ins and maintain accurate records.
- Complete and submit incident reports as required, contributing to a safe and respectful examination environment.
Additional Responsibilities:
- Act as a Scribe for students, accurately transcribing their dictated responses.
- Act as a Reader, clearly reading examination papers to students as needed.
- Make pre-scribed announcements throughout the examination period, maintaining a professional and respectful tone.
- Review identification and return completed examination materials to authorized faculty or academic personnel.
- Set-up test and examination arrangements, including technical support, to ensure a seamless examination experience.
Qualifications:
Education: High school diploma or equivalent
Experience: Prior customer service experience is preferred, demonstrating excellent communication and interpersonal skills.
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