Examination Support Specialist

2 weeks ago


Hamilton, Ontario, Canada McMaster University Full time

Job Summary:

We are seeking a highly organized and detail-oriented individual to support our examination process as an Examination Support Specialist.

Key Responsibilities:

  • Coordinate the distribution and collection of examination materials, ensuring timely and accurate delivery.
  • Monitor students during examinations, providing assistance and support as needed.
  • Respond to inquiries from students, faculty, and academic departments, escalating issues as required.
  • Ensure adherence to examination regulations and procedures.
  • Administer student sign-ins and maintain accurate records.
  • Complete and submit incident reports as necessary.

In addition to the above, this role may involve:

  • Providing scribe services for students with disabilities.
  • Reading examination papers to students with visual impairments.
  • Making announcements and providing technical support during examinations.
  • Reviewing and returning completed examination materials to authorized personnel.

Requirements:

Education: High school diploma or equivalent.

Experience: Prior customer service experience is preferred.



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