Clinical Administrative Coordinator
1 month ago
Position Overview:
The Medical Secretary I plays a crucial role in managing a variety of administrative and clerical tasks within a healthcare environment.
Key Responsibilities:
- Schedule and manage patient appointments and medical procedures efficiently.
- Organize calendars, coordinate meetings, reserve rooms, and arrange travel logistics.
- Address and resolve scheduling conflicts, complaints, and calendar issues.
- Utilize dictation equipment to transcribe various documents and reports, including patient records and medical reports.
- Draft formal notes and records, such as meeting minutes.
- Monitor financial budgets and reconcile accounts, completing necessary financial documentation.
- Process and manage clinical billing and third-party service invoices.
- Welcome visitors and handle general inquiries in person, over the phone, and via email, responding to specific questions with a thorough understanding of established protocols.
- Engage with patients and their families, particularly in sensitive situations.
- Ensure patients comprehend all instructions related to tests and medical procedures.
- Compile and gather information for grant submissions and reports.
- Facilitate the collection of necessary signatures for grant applications and agreements.
- Conduct research through databases, literature, and online resources to retrieve documents and articles.
- Prepare and organize examination rooms, ensuring all materials are adequately stocked and arranged.
- Establish and maintain both electronic and physical filing systems.
- Update and manage information across various databases.
- Maintain confidentiality in handling sensitive files and records.
- Organize and distribute incoming mail and faxes, as well as coordinate courier services.
Qualifications:
A diploma in Medical Office Administration or a related field from a recognized community college is required.
A minimum of two years of relevant experience in a medical setting is essential.
Additional Skills:
- Proficiency in OSCAR software.
- Experience in managing clinical supplies and equipment.
- Ability to triage calls effectively.
- Skills in scanning medical documents.
- Experience in processing uninsured payments.
The ideal candidate will possess:
- At least two years of experience in a medical clinic, preferably in family medicine.
- Medical Terminology Certificates 1 and 2 or equivalent knowledge.
- Strong customer service skills.
- Familiarity with clinical instruments and supplies relevant to family medicine.
- Competence in computer usage with a typing speed of 50 words per minute.
- Prior experience in phone triage and scheduling for multiple healthcare providers.
- Effective communication, organizational, and interpersonal skills within a team environment.
- Capability to lift and manage supplies weighing up to 25 pounds.
- An understanding of the confidential nature of the role.
Preference will be given to candidates who demonstrate values of respect, creativity, and collaboration.
The Medical Secretary I is committed to supporting policies that promote equity, diversity, and inclusion within the workplace.
Flexibility in scheduling is necessary, as there may be occasional early morning, evening, or weekend shifts.
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