Customer Experience Associate

3 days ago


Vaughan, Ontario, Canada ATLAS MACHINERY SUPPLY LTD Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate - Retail Concierge at ATLAS MACHINERY SUPPLY LTD. As a key member of our retail team, you will be responsible for delivering exceptional customer service and creating a welcoming experience for our clients.

Key Responsibilities
  • Greeting and Engaging with Customers

  • Providing Detailed Information about Our Cafe Menu and Services

  • Preparing and Serving Hot and Cold Beverages and Food Items

  • Maintaining a Clean and Organized Cafe Environment

  • Ensuring Proper Food Handling and Sanitation Practices

  • Minimizing Waste and Food Costs through Effective Inventory Management

  • Conducting Daily Audits and Reviews to Ensure Quality and Standards

  • Handling Customer Inquiries and Feedback in a Professional Manner

  • Representing the Company in a Positive and Professional Light

  • Accurately Handling Cash Transactions and Maintaining Accurate Records

  • Following Cash Handling Procedures and Security Protocols

  • Stocking Shelves and Merchandise, and Pricing Products Correctly

  • Assisting Customers with Questions and Needs

  • Performing Various Duties as Required to Support the Retail Team

Requirements and Qualifications
  • Excellent Customer Service Skills

  • Experience Working in Food Service or Retail

  • High School Diploma or Equivalent

  • Excellent Communication and Interpersonal Skills

  • Attention to Detail and Ability to Work in a Fast-Paced Environment

  • Computer Literacy and Proficiency in Microsoft Windows and Google Applications

  • Ability to Work Effectively as Part of a Team or Independently

  • Multi-Tasking and Adaptability

About ATLAS MACHINERY SUPPLY LTD

ATLAS MACHINERY SUPPLY LTD is a leading provider of machinery and equipment solutions. We are committed to delivering exceptional customer service and creating a positive experience for our clients. We are an equal opportunity employer and welcome applications from diverse candidates.



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