Customer Experience Associate

21 hours ago


Vaughan, Ontario, Canada ATLAS MACHINERY SUPPLY LTD Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate in our retail showroom. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a welcoming experience for our clients.

Key Responsibilities
  • Greet and Engage Customers: Provide a warm and friendly welcome to our customers, establishing a positive rapport and setting the tone for a exceptional experience.
  • Café Operations: Prepare and serve hot and cold beverages, manage café inventory, and maintain a clean and organized café environment.
  • Product Knowledge: Provide detailed information about our café menu, beverages, and merchandise, ensuring customers have a comprehensive understanding of our offerings.
  • Customer Service: Handle customer inquiries, concerns, and feedback in a professional and courteous manner, ensuring a positive experience for all customers.
  • Team Collaboration: Work effectively as part of a team to achieve sales goals, maintain a positive work environment, and contribute to a culture of excellence.
Requirements
  • Customer Service Experience: Proven track record of delivering exceptional customer service in a fast-paced environment.
  • Food Service Experience: Experience working in a food service environment, with a focus on customer satisfaction and quality service.
  • Communication Skills: Excellent oral and written communication skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Teamwork: Ability to work effectively as part of a team, with a focus on collaboration, communication, and mutual respect.
About Us

At Atlas Machinery Supply Ltd, we are committed to delivering exceptional customer service and creating a positive experience for our clients. We are a dynamic and growing company, with a focus on innovation, quality, and customer satisfaction. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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